Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Produktanmeldelser
Kjøpsdato: 04/06/2021
0
Del
Pålitelig kunde
Feefo-verifisert
5 years ago
Easy to use and fuss free. However price stated on letter does not tally with the price shown upon payment. Such consistency needs to be addressed
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Your valuable feedback will be taken into consideration as well. Cheers!
Produktanmeldelser
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Your valuable feedback will be taken into consideration as well. Cheers!
After completing payment details, got a response that the website was under maintenance. Was worried if transaction was effected and to resubmit. If under maintenance, should have informed right from...
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Irsyad
Etiqa
5 years ago
Hello Joyce, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. We understand that you have spoken to one of our Customer Happiness Officers to resolve your enquiry. Thank you for sharing your experience with us and do reach out if you need further assistance. Cheers!
Produktanmeldelser
Kjøpsdato: 30/05/2021
0
Del
SK
SHREEN KHATOON
Feefo-verifisert
5 years ago
Hva SHREEN KHATOON sa om Etiqa:
Hardave is a polite and professional employee. He explained clearly and was prompt in contacting me when I gave him my day and time availability.
Irsyad
Etiqa
5 years ago
Hello Shreen, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Produktanmeldelser
Kjøpsdato: 28/05/2021
0
Del
AB
ASHEENA BEEVI
Feefo-verifisert
5 years ago
Hva ASHEENA BEEVI sa om Etiqa:
Fast response and easy online transaction
Irsyad
Etiqa
5 years ago
Hello Asheena, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Produktanmeldelser
Kjøpsdato: 25/05/2021
0
Del
Pålitelig kunde
Feefo-verifisert
5 years ago
Call centre staff was helpful. Especially after the totally useless chat help over the computer.
Online renewal was restrictive ie cannot amend from one year to 3 years renewal.
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. As for the chat service, we will try our best to improve the system as well. Cheers!
Excellent Portal Easy to apply and get insurance .
Also the Portal offers options to chose the benefits we want at competitive rates
However we would like to see insurance for upto 3 years like...
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Irsyad
Etiqa
5 years ago
Hello Sundram, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We also take note on your suggestion for the 3 year plan for our reference. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers
Produktanmeldelser
Kjøpsdato: 26/05/2021
0
Del
JP
JOYCELYN LEE WAN PENG
Feefo-verifisert
5 years ago
Hva JOYCELYN LEE WAN PENG sa om Etiqa:
Same Business Day Reply as well as Meet My Needs
Irsyad
Etiqa
5 years ago
Dear Joycelyn, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Produktanmeldelser
Kjøpsdato: 21/05/2021
0
Del
Pålitelig kunde
Feefo-verifisert
5 years ago
Easy to use and user-friendly service.
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Produktanmeldelser
Kjøpsdato: 18/05/2021
0
Del
LJ
LI JUN
Feefo-verifisert
5 years ago
Hva LI JUN sa om Etiqa:
perfect! Very quick response!
Irsyad
Etiqa
5 years ago
Hello Li, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
