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Elegant Resorts-anmeldelser

Vurdert
Eksepsjonell

Masters In Luxury Travel Since 1988

Service
5
/5
Produkt
4.8
/5

5

4

3

2

1

275

7

0

0

0

282

vurderinger det siste året

Viser alle 1,213 anmeldelser
DM
Dear Mrs Menzies
7 years ago
Kjøpsdato: 26/09/2017
Hva Dear Mrs Menzies sa om Elegant Resorts:
I gave 5 stars as Anna Rowlands the most helpful person ever. In future I would prefer to be picked up by Kasbah Tamadot staff. They are always on time. We were left waiting for our Elegant...

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Samantha
Elegant Resorts
7 years ago
Dear Mrs Menzies
Thank you for your kind feedback regarding your Travel Consultant, Anna Rowlands.
However, I was very sorry to learn that you had experienced a delay with your arrival transfer and we will certainly look into this with the transfer company. We note that you would prefer to use the hotel transfers in future.
I was also sorry to hear that you experienced problems with your Suite on the last night and we note that your preference is for the Berber Tent. Although I was pleased that the hotel had addressed your concerns, please rest assured that we will forward your comments on to the hotel.
Thank you once again for providing your valuable feedback and we look forward to assisting you with your future travel arrangements.
Kindest regards
Sam
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DP
Dear Ms Parnwell
7 years ago
Kjøpsdato: 23/09/2017
Hva Dear Ms Parnwell sa om Elegant Resorts:
Excellent service with a company that goes out of it's way to please Client
Excellent service. I deal with Jayne Price and she is always extremely helpful and understands my holiday requirements Trip was extremely well organised Also Jayne always takes care to contact me...

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0
Del
Pålitelig kunde
7 years ago
Kjøpsdato: 21/09/2017
Friendly, attention to detail, good information. Individual service (e.g disability arrangements at airports)
Produktanmeldelser

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RK
Robin Kemp
Framlingham,Suffolk
7 years ago
Kjøpsdato: 15/09/2017
Hva Robin Kemp sa om Elegant Resorts:
Nothing else to be said !
excellent, as always, Yes, we will use ER again (and again....)
Produktanmeldelser

0
Del
Pålitelig kunde
7 years ago
Kjøpsdato: 11/09/2017
Customer Service absolutely excellent. Everyone was really helpful, professional but friendly. Nothing was too much trouble. The hotel rooms, grounds and setting were exquisite and beautifully...

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Produktanmeldelser

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DR
Dear Mr Rayner
7 years ago
Kjøpsdato: 15/09/2017
Hva Dear Mr Rayner sa om Elegant Resorts:
Elegant Resorts did a fantastic job and the team that dealt with me was superb in every element, wouid have been 5 stars but fir an unsatisfactory transfer back to the airport.
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Nicola
Elegant Resorts
7 years ago
Dear Mr Rayner

Thank you so much for your feedback and we are delighted to hear that our team did a fantastic job.  I understand from your consultant Sally, that you had a wonderful holiday overall and we were sorry for the last minute change in vehicle for your departure, which was necessary due to an earlier accident. Although the vehicle provided was an upgrade we appreciate that it was larger than what you would prefer.
Thank you for sharing your comments and we look forward to having the pleasure of your company once again in the near future.  Kindest regards, Nicola  
DR
Dear Mr Rayner
7 years ago
Nicola, with respect the fact that a vehicle is more expensive because it seats more people does not make a 3 year old minibus into an upgrade ! Kindest regards Paul
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DH
Dear Mr Holloway
7 years ago
Kjøpsdato: 08/09/2017
Hva Dear Mr Holloway sa om Elegant Resorts:
Fantastic break in Marbella
Great service and attention to detail provided by excellent staff. The holiday was superb in every detail and lived up to expectations.
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DC
Dear Mr Clark
7 years ago
Kjøpsdato: 05/09/2017
Hva Dear Mr Clark sa om Elegant Resorts:
First rate service from Jackie. Treated like a VIP by her and elegant resorts
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Del
DM
Dear Dr Moulson
7 years ago
Kjøpsdato: 01/09/2017
Hva Dear Dr Moulson sa om Elegant Resorts:
Fantastic holiday
Everything went smoothly fab hotels transfers worked all flights booked Felt they wanted us to have good time they care
Produktanmeldelser

0
Del
DG
Dear Mr Grant
7 years ago
Kjøpsdato: 22/08/2017
Hva Dear Mr Grant sa om Elegant Resorts:
excellent service
First class all the way with lots of good communication.
Produktanmeldelser

0
Del
Om Elegant Resorts
Here at Elegant Resorts we have a passion for luxury travel, which began in the Caribbean thirty years ago. We are experts at creating bespoke luxury holidays and tailor-made journeys for our clients, so let our dedicated Travel Consultants use their considerable knowledge and first-hand experience to put together your dream escape. Our service starts from the moment you call us. We prefer to speak to you to discover more about the type of luxury holiday you are looking for – including your preferred airline, transfer options and room categories – along with the facilities you require (a spa, children's club, fitness centre or golf course, for example), whether you require direct access to a beach and the sort of excursions you might wish to participate in whilst you're away. Furthermore, the long-term relationships we enjoy with a select group of hotels, airlines and in-resort partners means that we can provide you with exceptional offers, adding true value to your luxury holiday. It is this kind of expertise that will turn an ordinary luxury holiday into an Elegant Resorts luxury holiday. For your security and peace of mind, Elegant Resorts is a member of ABTA, the Association of British Travel Agents, and is fully bonded with a licence granted by the Civil Aviation Authority.
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Elegant House, Sandpiper Way, Chester, Cheshire, CH4 9QE, United Kingdom
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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

En del av Treefo-initiativet
Vi samarbeider med Ecologi om å finansiere treplantingsprosjekter i bytte mot de anmeldelsene som samles inn av Elegant Resorts
Hvorfor stole på Feefo-anmeldelser?

Om Elegant Resorts
Here at Elegant Resorts we have a passion for luxury travel, which began in the Caribbean thirty years ago. We are experts at creating bespoke luxury holidays and tailor-made journeys for our clients, so let our dedicated Travel Consultants use their considerable knowledge and first-hand experience to put together your dream escape. Our service starts from the moment you call us. We prefer to speak to you to discover more about the type of luxury holiday you are looking for – including your preferred airline, transfer options and room categories – along with the facilities you require (a spa, children's club, fitness centre or golf course, for example), whether you require direct access to a beach and the sort of excursions you might wish to participate in whilst you're away. Furthermore, the long-term relationships we enjoy with a select group of hotels, airlines and in-resort partners means that we can provide you with exceptional offers, adding true value to your luxury holiday. It is this kind of expertise that will turn an ordinary luxury holiday into an Elegant Resorts luxury holiday. For your security and peace of mind, Elegant Resorts is a member of ABTA, the Association of British Travel Agents, and is fully bonded with a licence granted by the Civil Aviation Authority.