easyfinancial-anmeldelser

Thank you for sharing your feedback with us. We sincerely apologize if your experience with our services hasn't met your expectations. We noticed that you received an increase in May, and there is still an opportunity to take advantage of the remaining offer. Our team may have reached out multiple times regarding this top-up offer because it is set to expire soon. After this period, a similar offer might not be available for some time. Hence, why it is important for us to notify you before an opportunity is missed. If you wish to not be contacted about these offers, you can be removed from the call/text message list. If you would like to put in this request, please contact our customer service team at 1-888-502-3279 option 3. Mon-Fri: 8 am to 8 pm and Sat-Sun: 10 am to 6:30 pm EST.

Thank you for sharing your experience. We’re very sorry for the frustration and inconvenience you’ve gone through. It’s clear that your expectations were not met, especially around the insurance you didn’t ask for, the incorrect loan amount, and the poor communication you received. This is not the level of service we aim to provide, and we truly apologize. We’re taking your concerns seriously and will be reviewing your case internally. The issue of receiving someone else’s personal information is especially serious and will be investigated right away. Thank you again for bringing this to our attention. We’re committed to making things right.