easyfinancial-anmeldelser

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with our Pembroke, Ontario office. The level of service you described does not reflect the standards we strive to maintain, and we sincerely apologize for the frustration and inconvenience this has caused. We understand how important timely communication is, and it's unacceptable that your calls and voicemails went unanswered. Additionally, we regret that your in-person concerns were not handled with the professionalism and care you deserve. Please know that we take this matter seriously. Your comments have been shared with our management team, and we are actively addressing the issues you've raised to ensure this does not happen again — to you or to any of our valued customers. If you are still in need of assistance, or if there’s anything we can do to make this right, please contact us directly at 1-888- 502-3279. We truly appreciate your patience and hope to have the opportunity to restore your confidence in our service.

Thank you for leaving a review and bringing this matter to our attention, we apologize for the experience. We are currently investigating the matter and working with the customer to resolve the issue.

Thank you for sharing your feedback. We are committed to addressing all our customers' concerns. We understand your concerns regarding interest charges. Please note that our interest rates are determined based on each customer's credit score. At Easyfinancial, we assist customers who may find it challenging to secure loans from traditional financial institutions due to their credit scores. Since we provide loans to customers with lower credit scores, and due to high risk our interest rates are high. If you have any more questions or need further information, please feel free to contact us on 1-888-502-3279

Thank you for leaving a review and bringing this matter to our attention. We apologize for the experience you had. As a high-interest company, we take on the risks that banks and other financial institutions aren’t willing to take with customers. easyfinancial takes this risk to help customers achieve a better financial future. For further information regarding this matter, please contact our Head Office at 1-888-502-3279, and an agent will be happy to assist you with your account.