easyfinancial-anmeldelser

We’re very sorry to hear that your experience with our customer service has been frustrating. That’s certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. We’d like the opportunity to understand what went wrong and to make things right. If you’re open to it, please reach out to us directly at 1-888-502-3279 and we’ll do our best to assist you promptly. Thank you for your feedback — it helps us do better.

Thanks for sharing your feedback - you are right on with your review - the options to borrow when a customer's credit is not in a good spot according to banks can be difficult but our goal is to help everyday Canadians build up good credit to help them with their financial future. Borrowing only what you need, making contractual payments for a minimum of 6 months (the longer the better) and making sure you are fully aware of all borrowing obligations will help you borrow successfully and move forward financially!!

Thanks for your feedback - we hope as you continue to borrow with easyfinancial services we can help increase your overall experience to at least a 4 star experience!! If you have any specific concerns to share please call us directly at 1.888.502.3279 and one of our service agents would be happy to speak with you further.

Thanks for sharing your feedback - we know the cost of borrowing can seem high, especially when borrowing large amounts. We always try to remind our customers that these are open term loans which means if you have the ability to make extra payments or pay off the loan before the maturity date you will save on the total interest to be repaid for your loan in the end. We encourage you to borrow the money while you need it and help build your financial future and credit score, and if you have any further questions about how to borrow successfully please give us a call at 1.888.502.3279.