Excellent product (ramp) but buying experience marred by late delivery of item (Parcelforce) despite having paid the supplement for express delivery. Easy Animal didn't offer to refund this - but...
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Tim
Easy Animal
8 years ago
Thank you for your feedback. As you have a gated entrance Parcelforce could not deliver on the first attempt.
We then made several calls for you and arranged for a second attempt, when they returned within the hour time slot you had decided to go out. Then again we tried to help you with this for a third attempt but you requested a cancellation which would then incur a return cost as stated in our T & C.
Two dog beds came on time and have lasted two weeks up to now with NO damage this is amazing as 46 dog beds have been destroyed with the life span average been 4 days ...long live the new dogs
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.
