Nothing short of excellent. Highly recommend. Great communication, easy ordering from overseas. Ordered personalised dressing gowns for family, they loved them. Good quality gowns and warm....
Sent completely the wrong product, ordered a towel set with a personal message and received a dressing gown with someone else’s initials, and too close to Christmas to rectify it. I have given 3...
Les mer
Sales Team
Duncan Stewart
3 years ago
We would like to apologise once again for the inconvenience caused with this order. We've been able to regroup on the Christmas period and are proactively making changes for next year to further reduce the chance of errors like this happening again. I'm glad to hear the team acted fast with your order. Kind regards, the Duncan Stewart team
Produktanmeldelser
Sales Team
Duncan Stewart
3 years ago
We would like to apologise once again for the inconvenience caused with this order. We've been able to regroup on the Christmas period and are proactively making changes for next year to further reduce the chance of errors like this happening again. I'm glad to hear the team acted fast with your order. Kind regards, the Duncan Stewart team
Item arrived in time and adequately packed. I would have liked better communication to let me know it was being sent & when it might arrive in these uncertain times.
Sales Team
Duncan Stewart
3 years ago
Thank you for your feedback. We have an automated system that sends an email on despatch of the order with the tracking details. I can see this email was populated for your order, these can however sometimes go to spam folders.
Produktanmeldelser
Sales Team
Duncan Stewart
3 years ago
We have sent you an email regarding your feedback, as we'd like to understand your concern over the caught threads. We do price as competitively as possible to cover all the costs involved in the product, production, personalisation etc. We perform regular product testing to maintain the gsm quality within our products.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.