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Dobies Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,801 anmeldelser

Pålitelig kunde

Feefo-verifisert

10 days ago

Website is easy to use and they kept me informed regarding despatch dates!

Cristina

Dobies

9 days ago

Thank you for your review. We’re pleased to hear you found the website easy to use and that you were kept informed regarding despatch dates. Kind regards, Richard Customer Care Team

Pålitelig kunde

Feefo-verifisert

10 days ago

Another excellent plant

Quick delivery, easy to order via the website.

Cristina

Dobies

9 days ago

Thank you for your review. We’re delighted to hear that you’re pleased with your plant and that you found the ordering process easy with quick delivery. Kind regards, Richard Customer Care Team

Rhona

Feefo-verifisert

GBR

10 days ago

Hva Rhona sa om Dobies:

Inconsistent quality of service. Quite a let down with the blueberry plant. Best to buy plants from the shop rather than online.

Cristina

Dobies

9 days ago

Thank you for your feedback. I’m sorry to hear that you were disappointed with the blueberry plant and felt the quality of service was inconsistent. We always aim to provide healthy plants and a reliable experience, so it’s disappointing to learn we’ve fallen short on this occasion. If the issue has not yet been resolved, please feel free to contact our Customer Care Team on 0333 240 5933, where we will be happy to look into this for you and help resolve the matter. Kind regards, Richard Customer Care Team

Christine Hughes

Feefo-verifisert

GBR

10 days ago

Hva Christine Hughes sa om Dobies:

Brilliant service.

Brilliant service as usual, very dependable and the advice is second to none. Well done Dobies.

Cristina

Dobies

9 days ago

Thank you for your kind review. We’re delighted to hear that you are pleased with our service and that you find our advice helpful and dependable. We really appreciate your continued support. Kind regards, Richard Customer Care Team

Susan Unwin

Feefo-verifisert

GBR

10 days ago

Hva Susan Unwin sa om Dobies:

Poor packaging

The service was very good apart from the condition of the plants. The refund was received very quickly.

Cristina

Dobies

9 days ago

Thank you for your feedback. We’re sorry to hear that the plants arrived in poor condition and appreciate you bringing this to our attention. We’re pleased to know the refund was processed quickly for you. If there is anything further we can help with or if the issue remains unresolved, please don’t hesitate to contact our Customer Care Team on 0333 240 5933 and we’ll be happy to assist. Kind regards, Richard Customer Care Team

Christine Hughes

Feefo-verifisert

GBR

10 days ago

Hva Christine Hughes sa om Dobies:

Brilliant service.

Brilliant service as usual, from the moment you order to the time they arrive they give you updates, I cannot fault them.

Cristina

Dobies

9 days ago

Thank you for your lovely review. We’re delighted to hear you’ve consistently received brilliant service and that you’ve been kept well updated from order through to delivery. It’s great to know everything met your expectations. Kind regards, Richard Customer Care Team

Sylus

Feefo-verifisert

GBR

10 days ago

Hva Sylus sa om Dobies:

Amazing plant!

Great Service and fast delivery!

Cristina

Dobies

9 days ago

Thank you for your lovely review. We’re delighted to hear that you are pleased with the plant and that you experienced great service with fast delivery. Kind regards, Richard Customer Care Team

Pålitelig kunde

Feefo-verifisert

10 days ago

The service from Dobies themselves is excellent but they are let down by their carrier, Yodel are totally incompetent, their last delivery was still showing as out for delivery the day after it was...

Les mer

Cristina

Dobies

9 days ago

Thank you for your review and for your kind comments about our service. We’re very sorry to hear of the issues you experienced with the delivery and the concerns regarding the carrier’s handling of your parcel. We understand how frustrating this must have been. If the matter remains unresolved, please do contact our Customer Care Team on 0333 240 5933 and we will be happy to assist you further. Kind regards, Richard Customer Care Team

Pålitelig kunde

Feefo-verifisert

10 days ago

Good

Cristina

Dobies

9 days ago

Thank you for your review. We’re pleased to hear you’re happy with your order. Kind regards, Richard Customer Care Team

Lilian Wickstead

Feefo-verifisert

GBR

10 days ago

Hva Lilian Wickstead sa om Dobies:

Mixed service and satisfaction

I ordered two plants, three of each type, one came promptly in good condition and is doing well but the plugs were much later and have died. Mixed service and satisfaction.

Cristina

Dobies

9 days ago

Thank you for your review. We’re pleased to hear that part of your order arrived promptly and is doing well, but we’re very sorry to hear that the plugs arrived later and have not survived. This is not the standard we aim to provide, and we appreciate you bringing it to our attention. If this issue has not yet been resolved, please do call our Customer Care team on 0333 240 5933 and we will be happy to look into this and resolve it for you. Kind regards, Richard Customer Care Team

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?