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Dobies Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,713 anmeldelser

Charles Beales

Feefo-verifisert

GBR

1 month ago

Hva Charles Beales sa om Dobies:

Sorry to say but the second batch were also in a poor condition

I have dealt with dobies for a number of years but the last two years have not been up to your normal quality

Naomi

Dobies

5 days ago

We are sorry if you feel that you have not received the level of service you expected. Your comments are very important to us, and we genuinely value the time you have taken to share your feedback. We always aim to provide a helpful and reliable service, and it is disappointing to hear when this has not been your experience. Please be assured your feedback will be taken on board and used to help us improve going forward. Kindest regards, Naomi, Dobies Customer Care.

Patricia Cornwell

Feefo-verifisert

GBR

6 days ago

Hva Patricia Cornwell sa om Dobies:

Arrived the time and date expected

Pålitelig kunde

Feefo-verifisert

6 days ago

Easy to use site with fast and efficient service

Brilliant. Great site and very easy to use. Fast and efficient service. If you have any questions the staff are experienced and very knowledgeable.. no query goes unanswered.

Bill Edwards

Feefo-verifisert

GBR

11 days ago

Hva Bill Edwards sa om Dobies:

Delayed package

Delayed package. Some plants dead.

Justine

Dobies

6 days ago

Thank you for your review. I am sorry to hear that your Foxglove Dalmatian Mixed arrived in a poor condition due to a delivery delay and that a number of the plants were dead or dying on arrival. We carefully select and pack all of our plants to ensure they arrive in suitable condition for growing on, so it is disappointing to hear that this was not the case here. I have emailed you directly with a resolution regarding this matter. Kind regards, Justine Dobies Customer Care

Bill Edwards

6 days ago

Thank you for your reply. Your email says please find attached important information about your order, but there isn't an attachment.

Naomi

Dobies

5 days ago

I have emailed you directly to confirm our actions. Kindest regards, Naomi, Dobies Customer Care.

Pålitelig kunde

Feefo-verifisert

6 days ago

Very good nursery

The service was excellent. My order was despatched very quickly.

jim mcmillan

Feefo-verifisert

6 days ago

Hva jim mcmillan sa om Dobies:

I’ve bought Dahlias for 3 years so know what the should look like! These were sub standard

Justine

Dobies

6 days ago

Thank you for your review. I am sorry to hear that you were disappointed with the quality of your dahlias. As an experienced grower who has purchased dahlias for several years, I appreciate that you had clear expectations of what should have been supplied. We carefully select and pack all of our plants to ensure they are supplied in suitable condition, so it is disappointing to hear that you found them to be below the standard expected. I hope that they have gone on to perform well for you. If not, please let us know. Kind regards, Justine Dobies Customer Care

jim mcmillan

6 days ago

That’s it, no refund Don’t you believe what I’m saying Same response as first time Not good enough

linda

Feefo-verifisert

GBR

6 days ago

Hva linda sa om Dobies:

Dobies replaced my baskets after yodel damaged them I highly recommend dobies

Alexandra Gillett

Feefo-verifisert

GBR

6 days ago

Hva Alexandra Gillett sa om Dobies:

Dobies did not resolve the situation

They could have sent me the snowdrops I ordered.

Justine

Dobies

6 days ago

Thank you for your review. I am sorry to hear that you remain disappointed with the outcome. Unfortunately, we were unable to provide a replacement for the Snowdrop Single-flowered plants originally ordered. However, an alternative replacement was offered and supplied in an effort to resolve the issue. Whilst I appreciate this was not your preferred outcome, we did seek to provide a suitable resolution at the time. Kind regards, Justine Dobies Customer Care

Christine Hughes

Feefo-verifisert

GBR

6 days ago

Hva Christine Hughes sa om Dobies:

Brilliant service.

Great service, very efficient and reliable company at reasonable prices. The updates on the status of the orders are very good.

Pålitelig kunde

Feefo-verifisert

6 days ago

Good service poor plants

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?