Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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vurderinger det siste året

Viser alle 17,581 anmeldelser

MF

Mr Ferguson

4 years ago

Hva Mr Ferguson sa om Directline Flights:

Very simple

Quick, easy and very straightforward, no problems.

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Pålitelig kunde

4 years ago

Horrible and time consuming

Sort out computer errors. Both passenger names inputted yet both boarding passes in one name only - sharp practice as initially it seemed it would take £49 from me to rectify. Stressful and...

Les mer

Sara Bradley

Directline Flights

4 years ago

Dear Mr & Mrs C, Thanks for your feedback. I can see that you made your own booking online. I note from your booking form that you either booked both passengers with the same first and surname or your Chrome settings have overwritten the details from a previously saved entry. easyJet should not have charged you to amend your error. Please can you call me on 020 8239 5045 when convenient, and I will be happy to take this up with easyJet on your behalf? Best regards. Sara Directline Flights Customer Service Team.

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Pålitelig kunde

4 years ago

Very helpful and the lady who served me was very nice . Printed out my boarding pass and sent it to my address. Thank you.

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MB

Mr Bulman

4 years ago

Hva Mr Bulman sa om Directline Flights:

Flight cancelled. But not informed

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MJ

Mr Johnson

4 years ago

Hva Mr Johnson sa om Directline Flights:

It was very easy to sort a flight, will be booking other flights with you s

It’s was spot on, very good price nice and easy to book, will be booking again very soon

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MA

Mrs Alflatt

4 years ago

Hva Mrs Alflatt sa om Directline Flights:

Great Support from Agent

The online experience was not good, payment would not go through so I rang them. Agent was first class, took time solved everything, can't fault. Thank you

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Pålitelig kunde

4 years ago

Thank you for the efficient and courteous way in which you handled my request for flight change, including phoning me to deal with a matter that needed to be clarified.

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Pålitelig kunde

4 years ago

Very good

Very good service thanks

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MD

Mr Dorling

4 years ago

Hva Mr Dorling sa om Directline Flights:

Very helpful advisor; Richard

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Pålitelig kunde

4 years ago

Good phone service.

I had several attempts to pay on line but in the end had to phone to pay. Very helpful regarding this.

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