Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

4 years ago

The booking process was simple and easily navigable. Only problem, from your point of view, I didn't even realise with whom I was booking! Or maybe that's what you intend...?

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Pålitelig kunde

4 years ago

Lack of clarity in prices and identity. No reminders during process.

It is not clear until late on in the process how much the overall bill will be. It is not clear that one is dealing with a secondary company from the airline.

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MB

Mr Briggs

4 years ago

Hva Mr Briggs sa om Directline Flights:

It was difficult to book the flights as it only booked for one person and we put two !

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MJ

Mr Johnson

4 years ago

Hva Mr Johnson sa om Directline Flights:

Very satisfied

Clear concise information with security assurances

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MB

Mr A Brown

4 years ago

Hva Mr A Brown sa om Directline Flights:

I had trouble paying but you Service Manager phoned to say the fault was at your end. We booked the flights there and then. Felt confident all had gone well.

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ME

Mr Eccles

4 years ago

Hva Mr Eccles sa om Directline Flights:

Website very confusing

Website very confusing and full of endless options. The man I got on the phone was very helpful.

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MH

Mrs Holt

4 years ago

Hva Mrs Holt sa om Directline Flights:

Easy to use and simple

Very easy to use, no gimmicks, I’m a bit of a technophobe but managed this

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Pålitelig kunde

4 years ago

I would recommend the service to anyone.

Yes, service is excellent.Tracy gave me all the help I needed, and I was not rushed in any way.

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Pålitelig kunde

4 years ago

Service was excellent, very helpful friendly staff who helped booking flights easier for me. Thank you

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JA

Jayne

York

4 years ago

Hva Jayne sa om Directline Flights:

Flight payment

There was a technical fault with paying for the flights, Tracy was very helpful and easy to talk too and answered all my questions A* Tracy

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