Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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vurderinger det siste året

Viser alle 17,581 anmeldelser

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Mrs Britta Dwyer

Cambridge

4 years ago

Hva Mrs Britta Dwyer sa om Directline Flights:

excellent

too good to be true (i hope i shan't regret saying this) helpful, kind and above all a human voice .... thank you thank you

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Pålitelig kunde

4 years ago

Ask for Tracey….

Tracey at Direct Flights could not have been more pleasant to speak with or helpful in resolving my issue with the online booking

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MH

Miss Hallett

4 years ago

Hva Miss Hallett sa om Directline Flights:

Clear, easy to use website, very user friendly

Good, clear website, easy to use, and good to know I could speak to a real person via the phone number which was clearly displayed, if I needed to.

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MW

Ms L Whatcott

4 years ago

Hva Ms L Whatcott sa om Directline Flights:

I had trouble booking my flight as there was an IT error and they phoned me back very quickly so I could complete my booking. Very lovely young lady.

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Ms Silver

4 years ago

Hva Ms Silver sa om Directline Flights:

I didnt have any problem at all and felt that the site was easy to navigate

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Pålitelig kunde

4 years ago

Rich was very professional and helpful

Dealt with my inquiry promptly

Sara Bradley

Directline Flights

4 years ago

Dear Mrs K, Thank you for your lovely comments about Rich, I will make sure he sees this. Best regards, Sara. Customer Service Team.

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Mr Taylor

Sunderland

4 years ago

Hva Mr Taylor sa om Directline Flights:

Easy booking

Everything was straightforward and easy to follow.No problems at all.A great experience.

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Mr Kennard

Harlow

4 years ago

Hva Mr Kennard sa om Directline Flights:

Straight forward

We booked our flights on line and it was simple, quick and straight forward.

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MB

Mr Beckett

4 years ago

Hva Mr Beckett sa om Directline Flights:

Consideration & patience given by Sophie to my age & inexperience with modern technology Have used Directline in the past, & will do so again.

Sara Bradley

Directline Flights

4 years ago

Dear Mr Beckett, Thanks for your feedback. I have sent Sophie a copy of your feedback, she will be thrilled. Best regards Sara Directline Flights Customer Service Team.

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Pålitelig kunde

4 years ago

Excellent service over the phone.

Reassured me once website crashed with payment and flight details. I was worried that payement went through twice but was reassured that this was not the case. All booking was done over the phone...

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