Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

11 years ago

Was ok

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Pålitelig kunde

11 years ago

Website easy to use, customer service people lovely, friendly, helpful and knowledgeable.

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Pålitelig kunde

11 years ago

It was a great pleasure to book through directline flights, the service was excellent and…

It was a great pleasure to book through directline flights, the service was excellent and i found the customer service second to none. Would recommend them to anyone. Thank you

Directline Flights

11 years ago

I'm sure Sara will be very happy to read your positive feedback -thank you! Customer Services manager

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Pålitelig kunde

11 years ago

The person I spoke to on line was good and helped me a lot. I…

The person I spoke to on line was good and helped me a lot. I found it impossible to book my 15 year old daughter on line. We also had to cancel our flights because I could not arrange a Shengan Visa...

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Pålitelig kunde

11 years ago

it worked well and we had a seamless journey

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Pålitelig kunde

11 years ago

I like

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Pålitelig kunde

11 years ago

Went very smoothly. Thank you!

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Pålitelig kunde

11 years ago

100% satisfactory

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Pålitelig kunde

11 years ago

Good. Thanks for the prompt and efficient service

Pålitelig kunde

11 years ago

Prompt and efficient

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Pålitelig kunde

11 years ago

I was told that I would get an e mail with check in details 36hours before…

I was told that I would get an e mail with check in details 36hours before my flight. This did not happen. Trying to check in online was impossible and only at the last minute was I able to achieve...

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Directline Flights

11 years ago

I'm so sorry to learn about the worry caused by your difficulties checking-in online, especially as Flybe are one of the few airlines that don't insist on it. As a result of your comments we've decided to revisit the instructions we send with Flybe confirmations, to see if we can make them any clearer on this point. I hope that in the future you will email or call us with any concerns, as we're always more than happy to help, calling you back if you prefer. Thanks again for your feedback. A Bradley, Managing Director

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