Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

11 years ago

very unhappy with lack of choice and did not like the fact that to get…

very unhappy with lack of choice and did not like the fact that to get the flights I wanted was going to cost £25 for each way just to book. WILL NOT BE TRYING THAT AGAIN1

Directline Flights

11 years ago

I'm glad we were able to speak just now and hope it went some way towards sorting out the problem. As you can see our service rating is 92% positive, but we're always looking for ways to improve, so thanks for the feedback. Antony Bradley, Managing Director

Pålitelig kunde

11 years ago

No problems encounter.

Pålitelig kunde

11 years ago

Very impressed with the service will happily reccommend to family and friends

Directline Flights

11 years ago

It's great to hear how happy you were with the service. I hope your flights to Kos went well and that you had a good break. Sara, Customer Services

Pålitelig kunde

11 years ago

Extremely good service and very personable staff.

Pålitelig kunde

11 years ago

Very good service. I will certainly use it again.

Pålitelig kunde

11 years ago

your staff were helpful and pleasant and would not hesitate to use your services again.,

Directline Flights

11 years ago

That's very kind of you to say so. There's still a while to go until your flights depart, so please don't hesitate to let us know if we can help in any way. Sara, Customer Services

Pålitelig kunde

11 years ago

Helpful service

Directline Flights

11 years ago

Your positive feedback is much appreciated. I hope your flights go smoothly. If there's anything else we can help with, please just let us know. Tony, Customer Services

Pålitelig kunde

11 years ago

Very helpful and pleasant to deal with.

Pålitelig kunde

11 years ago

had good service from direct flights no problems

Pålitelig kunde

11 years ago

Difficult at first but your prompt reply to my query , it worked out fine. Thank…

Difficult at first but your prompt reply to my query , it worked out fine. Thank you, Patrick

Directline Flights

11 years ago

Thanks for your positive feedback. I shall make sure Sara knows that her assistance was appreciated. We look forward to helping again in the future. Tony, Customer Services

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