Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

11 years ago

good not have been more helpful and very pleasant

Pålitelig kunde

11 years ago

However a lovely lady called Sarah helped fix everything, except that easyjet ripped me off…

However a lovely lady called Sarah helped fix everything, except that easyjet ripped me off as they kept some of the money for a flight that I mistakenly booked while rushing from the UAE to Eire to...

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Directline Flights

11 years ago

Thanks for your feedback. Unfortunately all the airlines these days seem to stick by the rules, however unfair that seems.I know Sara made every possible effort to persuade easyJet to be more generous, spending over an hour on the phone to them and passing on the partial refund before we received it. I hope that, despite your disappointment, you're satisfied we did all we possibly could. Tony, Customer Services

Pålitelig kunde

11 years ago

I agree Sarah did everything she could and more. She was very kind and considered in the circumstances and is an excellent representative of DF. However, that doesn't excuse Easyjet and their commercial behaviour. Because a legal case is not worth it, I nevertheless suspect the outcome from one would not be favourable to anyone exercising such commercial practices. I will use DF in the future. The excellent below is for Sarah/DF and nothing else

Pålitelig kunde

11 years ago

No problems with booking.

Pålitelig kunde

11 years ago

Easy and convenient.

Pålitelig kunde

11 years ago

I was verry happy with the service.

Pålitelig kunde

11 years ago

I received really good service. Very friendly with the personal touch. I will always book through…

I received really good service. Very friendly with the personal touch. I will always book through you in future Carolya Williams

Directline Flights

11 years ago

Thanks for the generous feedback. I look forward to hearing from you! Sara, Customer Services

Pålitelig kunde

11 years ago

I booked my flights online so there was little effort from my part to get to…

I booked my flights online so there was little effort from my part to get to the service desk and get passed from pillar to post or press 1 to go to ........ I got to the airport and booked in...

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Directline Flights

11 years ago

We aim to make everything as easy as possible, so it's good to hear that your booking went so smoothly. Do let us know if we can help you or your colleagues in the future. Tony, Customer Services

Pålitelig kunde

11 years ago

The service from start to finish was without any problems.

Pålitelig kunde

11 years ago

excellent overall service though my boarding passes had to be re-sent as first lot did…

excellent overall service though my boarding passes had to be re-sent as first lot did not arrive.

Pålitelig kunde

11 years ago

I flew on Sunday morning and my driver did'nt turn up, I hadn't booked the long…

I flew on Sunday morning and my driver did'nt turn up, I hadn't booked the long term car park, so when I arrived very upset, your ground staff were wonderful, they actually took me to the longterm...

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