Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

10 years ago

staff were very helpfulll. would recommend .

Pålitelig kunde

10 years ago

Staff Member (Sarah) who dealt with my booking was and is totally incomparable. She was…

Staff Member (Sarah) who dealt with my booking was and is totally incomparable. She was polite, efficient, diligent, extremely helpful and knew her 'stuff' so to speak. I can only say that it was a...

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Directline Flights

10 years ago

Thanks for your best wishes and your praise for Sara. She really enjoys her job and it shows! Tony, Customer Services

Pålitelig kunde

10 years ago

The booking was easy, and the customer service I received via the phone was absolutely…

The booking was easy, and the customer service I received via the phone was absolutely fantastic!

Pålitelig kunde

10 years ago

Call answered quickly. All problem,s sorted in minutes. Sara very helpful

Pålitelig kunde

10 years ago

Certainly as good as Air Canada! Luton is much more pleasant than Heathrow. If all…

Certainly as good as Air Canada! Luton is much more pleasant than Heathrow. If all passengers traveled nude, it would greatly facilitate Security.

Pålitelig kunde

10 years ago

Excellent service and quick response too. Will definitely continue to use their services in future. …

Excellent service and quick response too. Will definitely continue to use their services in future. Peter Bays

Pålitelig kunde

10 years ago

The staff at Málaga airport were great. HOWEVER, the person who attended to us at…

The staff at Málaga airport were great. HOWEVER, the person who attended to us at Gatwick left a lot to be desired. She was sour, rude and more like a 'sergeant major'. NOT NICE!! She treated us as...

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Directline Flights

10 years ago

I'm sorry to hear about the check-in staff at Gatwick. Thanks for replying to my email to confirm that you were happy with the service here at Directline Flights. A Bradley, Managing Director

Pålitelig kunde

10 years ago

Very good. Easy to book

Pålitelig kunde

10 years ago

I was expecting a response within a day but in fact received one within ten minutes…

I was expecting a response within a day but in fact received one within ten minutes . As I thought it would take a day to respond I also called and was dealt with promptly and efficiently. Thank you.

Pålitelig kunde

10 years ago

No complaints other than I had difficultly managing my booking as I was not aware that I had to click to say someone else had booked for me as I thought I was the person who booked. This meant I spent a lot of time inputting my e mail address and being told it was not valid. Could you just make it more obvious that you are the people that booked it and you need to click the someone else booked button.

Pålitelig kunde

10 years ago

Sara Bradley couldn't have been more efficient and helpful. Many thanks! Henry Meyric Hughes

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