Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

10 years ago

In view of the fact I had to cancel my flight for medical reasons I…

In view of the fact I had to cancel my flight for medical reasons I was offered an alternative which was not suitable but I did appreciate the offer / Bell

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Pålitelig kunde

10 years ago

service good. Had to alter my baggage and everyone was very helpful. easy instructions

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Pålitelig kunde

10 years ago

Good communication

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Pålitelig kunde

10 years ago

Very easy to book and excellent customer service, thankyou

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Pålitelig kunde

10 years ago

Delay in responses ,often no one available when you ring even in office hours hours…

Delay in responses ,often no one available when you ring even in office hours hours a recorded message simply tells you what the office hours are .The actual booking when you eventually get it done...

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Directline Flights

10 years ago

I am very sorry that you had difficulty getting through to us. We get this right most of the time, but the occasional spike in calls stretches our resources. A Bradley, Managing Director

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Pålitelig kunde

10 years ago

The booking was relatively easy but then I received an email stating the booking was…

The booking was relatively easy but then I received an email stating the booking was not made and that I needed to re-book. If I had I would have been charged twice. Contacting them (directline...

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Directline Flights

10 years ago

Thanks for the feedback and for replying to my follow-up emails. We're making some changes as a result. I'm glad we've been able to sort this out to your satisfaction. A Bradley, Managing Director

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Pålitelig kunde

10 years ago

No fuss...great to talk to a real person!...excellent communication...ending with a very satisfied customer.

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Pålitelig kunde

10 years ago

friendly and very efficient

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Pålitelig kunde

10 years ago

It was easy to do and I was happy with the outcome.

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Pålitelig kunde

10 years ago

We had no problems booking, everything was handled in a professional way. Pity more companies were…

We had no problems booking, everything was handled in a professional way. Pity more companies were not like these. Dave Bond

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