The website was ok, but what really mattered was the excellent service we received once we picked up the phone. Lewis was so helpful. He had been to the resort and was able to reassure us that we...
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Mr Gary Hodder
Brentwood
3 years ago
Hva Mr Gary Hodder sa om Destination 2:
I need to the dates by one day, the customer service don’t respond,awful
Awful service there customer service won’t respond all I need them to do is amend my dates. I think they may a fraudulent company
Customer support
Destination 2
3 years ago
Mr Hodder you will have had an auto reply from our customer service email account that advises timescale for response in order to manage your expectation. This is 7 days. We can only presume you overlooked this. Such requests need to be in writing to protect all parties when amending a booking which we trust is appreciated. You were upon acknowledgement inside the 7 days, advised of a 3 day resolution timeframe and the change was achieved inside this. Under the circumstances we refute that our service is awful and further you should reconsider describing us a fraudulent company which is libellous.
MH
Mr Gary Hodder
3 years ago
Resolved issue
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Mr Kevin John Clarke
3 years ago
Hva Mr Kevin John Clarke sa om Destination 2:
Everything was soooo easy.
All was explained nicely.
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Pålitelig kunde
3 years ago
5+ Customer Service
Efficient good service. Nadine was excellent!
I'll definitely book again.
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Mrs Emma Cherrison
3 years ago
Hva Mrs Emma Cherrison sa om Destination 2:
Excellent customer service
Excellent customer service offered by Clare today, so patient with all our queries.
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Pålitelig kunde
3 years ago
Extremely helpful when we was booking our holiday. They did exactly what it said on the tin, unlike a lot of other companies that we have dealt with
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Pålitelig kunde
3 years ago
So easy to book
After booking a holiday online, i called and was given the information i requested. It was so easy to book. Will be definitely using them again for future holidays.
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Pålitelig kunde
3 years ago
Excellent customer service 5 stars
Nadine who helped us book our holiday was absolutely fantastic she couldn’t of been more helpful we would definitely use your company again for future holidays
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Mr Roy Maynard
Welwyn Hertfordshire
3 years ago
Hva Mr Roy Maynard sa om Destination 2:
Excellent response to our initial enquiry
I felt that they met our requirements in a swift and effective way, and stayed on the scene
until our requirements were fulfilled.
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Pålitelig kunde
3 years ago
Would highly recommend
Amy was extremely helpful in assisting me book my holiday, she was very patient and eventually found a deal that suited me. I informed her I had a disability and told her what I needed in the room....
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
