Shauna was really helpful, very quick to respond to my queries. Liked that I was able to chat through what my requirements were without feeling I was being pressured into buying.
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MN
Ms Georgia Nicolaou
4 years ago
Hva Ms Georgia Nicolaou sa om Destination 2:
Best service great attention to detail
Emma was fantastic - great service ! Really professional great attention to detail
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Pålitelig kunde
4 years ago
Professional, courteous staff and good value
Professional service, knowledgeable staff and real value for money
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MK
Miss Nadia Keay
HULL
4 years ago
Hva Miss Nadia Keay sa om Destination 2:
helpful and caring, reasonable prices
very quick to answer my call. The gentleman l spoke with was very helpful, especially with the confusion with my passport. he helped also with my return journey so l would not have too many...
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Pålitelig kunde
4 years ago
Worst experience - don't book with destination2.
Awful experience - the customer service agents pass you around and make empty promises that someone will call back - they don't and you're left chasing.
DON'T BOOK WITH THEM!
Customer support
Destination 2
4 years ago
We are sorry to hear this as your record shows very differently and your consultant has been asked to check for outstanding enquiry from you. They will be in touch.
Pålitelig kunde
4 years ago
Of course the records show differently! After I chased 100 times to get the matter resolved. This wouldn't happen with reputable companies.
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MW
Ms Nicola Westphal
4 years ago
Hva Ms Nicola Westphal sa om Destination 2:
Great service and a really helpful person in Matt who gave me his direct email for any concerns or questions I may have. I would definitely recommend.
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MB
Mrs Pamela Berridge
4 years ago
Hva Mrs Pamela Berridge sa om Destination 2:
Friendly efficient and helpful.
Polite friendly efficient and helpful. Easy to book and not too long a wait on the phone.
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Pålitelig kunde
4 years ago
Misleading says all resort fee charges and taxes included but once booke small sprint says resirt fees fees 49 dollars a day !!! Emailed no response still confused thought it was a good deal but...
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Customer support
Destination 2
4 years ago
Hello, since you booked online it is presumed that customers have researched the destination / property and are confident to do so.
But when booking online on our website you will have had access to the mention of the resort fees before completing since this is in the Hotel Important Information section, and states-; Please note - most hotels in Las Vegas charge a mandatory resort fee to be paid directly to the hotel. It is also in our terms and conditions which you must tick to say you have read before proceeding to book. We are sorry that these advisories appear to have been overlooked and have caused you to review us so unfavourably which we do not feel is warranted under the circumstances.
Pålitelig kunde
4 years ago
So why does it say it includes resort fees but it actually doesn’t
Customer support
Destination 2
4 years ago
We include resort fees that can be pre paid as part of a booking but others are a mandatory resort fee required to be paid locally upon check in by the guest. It is in destinations such as USA and Dubai where these fees are to be passed on by the hotel to the local government or tourism authority and is a process over which we have no control to prepay. Where this is the case, we inform our customers via the Important Information.
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Pålitelig kunde
4 years ago
Good service
Quick and efficient service
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MO
Mrs Joanne Oliver
4 years ago
Hva Mrs Joanne Oliver sa om Destination 2:
Great service from Matt, thank you
Great service from Matt, thank you for the advice relating to the resort, really appreciated.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
