but not got my voucher which was suport to get after 60days have rang and got told it was on its way
Debenhams Travel Insurance
Debenhams Travel Insurance
11 years ago
Hi Christina. I am sorry to learn that you are yet to receive your gift card. I have looked into this and can confirm that one was sent to your email address on the 17.04.15. Please check your spam/junk folder as our emails can filter into these and go unnoticed. If you are still not able to locate your gift card please let me know by contacting me at debenhamstravelinsurance@rockinsurance.com.
Steve
0843 numbers are expensive to call if changes need to be made and VERY slow to answer these calls.
Debenhams Travel Insurance
Debenhams Travel Insurance
11 years ago
I am sorry to hear that you experienced delays in getting through to us on the phone; please accept our apologies. We have been receiving high call volumes to which our highly trained customer service team have been working through in a professional and timely manner. I appreciate your frustration and thank you for your patience in this matter.
Steve
Have used over the years and have always been very happy and confident with the service I have received and very eeay to do over the phone good service and very clearly explained
Produktanmeldelser
Kjøpsdato: 18/05/2015
0
Del
Pålitelig kunde
11 years ago
Very friendly and helpful
Kjøpsdato: 22/04/2015
0
Del
Pålitelig kunde
11 years ago
took 30 mins to get to speak to an adviser re medical condition !
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
