David Shuttle-anmeldelser

Thank you :-)

Good afternoon, We sincerely apologise for the delay in response. We usually reply within 1 working day, however, we found your emails in spam today. We did contact you immediately, as soon as we retrieved that message. We have arranged for the item to be returned for inspection. If there is anything we can do in the meantime, please do not hesitate to let us know. Best wishes, Siobhan

Aw, thank you so very much for this lovely review :-) We really appreciate it and hope to see you again soon.

Thank you :-)

Good afternoon, Thank you for your message, and I’m very sorry to hear that your first experience using our online service was not up to the standard you expected. I can see that the issue was resolved as soon as it was brought to our attention, and that loyalty points were added to your account as a gesture of apology. However, I completely appreciate that this doesn’t take away from the initial disappointment. We truly value your past support in-store, and it’s important to us that our online service reflects the same level of care and attention. Please be assured we are taking this on board and will endeavour to improve our service moving forward. Thank you again for your feedback—it really does help us do better. We very much hope to have the opportunity to serve you again and restore your confidence in us.

Thank you, Afshan :-)

Thank you so much! :-)