Poor communication never returned call when they said
Communicate better. Done leave it all to customer to chase. Poor service
0
Del
RO
Robert
Feefo-verifisert
Telford
4 years ago
Hva Robert sa om Dacia Insurance & Accident Aftercare:
Could do better
Handled my claim efficiently,their repairer was a 2h round trip said they would not pay for the dealer to pick up my car. If I didn't do it they would not process my claim.fortunately the dealer was...
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0
Del
DA
David
Feefo-verifisert
4 years ago
Hva David sa om Dacia Insurance & Accident Aftercare:
Customer service, A+++, excellent comms
Dacia before and after care has been amazing, keeping me regularly updated and in the loop re my vehicle repair. super customer service.
0
Del
Pålitelig kunde
Feefo-verifisert
5 years ago
I was kept informed of the process all the way through which made the experience straight forward to work with.
0
Del
Pålitelig kunde
Feefo-verifisert
5 years ago
kjiuh
Good information and dealt with promptly. Was not supplied with a replacement vehicle as stated in Insurance policy, was offered one after 2 days but chose to decline to avoid unnecessay trvel
0
Del
EM
Emma
Feefo-verifisert
6 years ago
Hva Emma sa om Dacia Insurance & Accident Aftercare:
Car insurance
When I reported that my car had been hit, Dacia took care of everything, putting my mind at rest, they sorted from getting a courtesy car sorted for me to contacting the other party who hit my car,...
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0
Del
KE
Kenneth
Feefo-verifisert
Blandford St. Mary
6 years ago
Hva Kenneth sa om Dacia Insurance & Accident Aftercare:
The service is good, But, when it comes to a loan car whilst your is being repaired is a waste of time, I was 39 days without a car.
0
Del
CL
Clive
Feefo-verifisert
Sudbury.
6 years ago
Hva Clive sa om Dacia Insurance & Accident Aftercare:
Great service once proof was provided. Tho trust is an obvious issue
Great service tho it only happened AFTER I provided VIDEO evidence. Should have been from the moment I called.THIS gives an element of distrust. Which is NOT what i paid for.
0
Del
CO
Colin
Feefo-verifisert
6 years ago
Hva Colin sa om Dacia Insurance & Accident Aftercare:
excellent service
excellent service
0
Del
MA
Mark
Feefo-verifisert
6 years ago
Hva Mark sa om Dacia Insurance & Accident Aftercare:
very good and sorted the problem out more or less straight away
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