Sorry that you did not have a great experience with Creditspring. We take the security of our members’ personal information very seriously and there are a small number of cases where we need to verify certain security information with our members before we can process transactions.
As you know, we have already refunded the fees you have paid because the loan was not disbursed on time. But, we’d be more than happy to call you at a time that’s convenient for you to verify this information. Once verified, we can send you the loan immediately.
Please email us at info@creditspring.co.uk to let us know when’s a good time for us to call you.