Bought a personalised tumbler as a gift. Was a big hit when opened on Xmas morning. Great size and weight and felt comfortable in the hand. Personalised message was appreciated.
Excellent service and engraving. I was a little disappointed with the colour and size as I thought they were a little bigger and black and white but they were much appreciated
Awful service. Awful engraving. Used a lower case letter at the beginning of the name even though I had put a CAPS and then received rude and abrupt replies! I would avoid this company like the plague
Jamie Morrison
Regalo
7 years ago
Hi,
Thank you for your feedback, I am really sorry to hear that you have had a bad experience with us and that you were not happy with your engraving. This is certainly not up to our usual level of service. I can see that we have exchanged emails with you and explained that it was engraved in a capital letter it was just the style of font you chose. I am very sorry that you feel like we were rude and abrupt because we would never intend on coming across that way. Please accept my deepest apologies.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.