Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Cover4Rentals-anmeldelser

Viser alle 1,934 anmeldelser

Pålitelig kunde

Feefo-verifisert

2 years ago

Keeping in touch

Budget car hire debited me for “damage” to a rental car at Taormina airport. I asked American Express to query the charge which they did. I advised Cover4Rentals of the situation. Ultimately Budget...

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Pålitelig kunde

Feefo-verifisert

2 years ago

Good Value and effective

Good value policy. Sadly had to claim but settled with no issues in 5 working days

Pålitelig kunde

Feefo-verifisert

2 years ago

Radio silence about a claim

Broken promises. Made a claim. which was not made very easy, told that a case worker would review the claim and contact but 3 weeks on I have heard NOTHING

Charli

Cover4Rentals

2 years ago

Hi there, Thank you for your feedback, I'm sorry to hear that you are unhappy with the claim process and our response times. We have recently started using a new claim system which is experiencing issues, we are looking to get these resolved. This is influencing our Claims Handling process. I can see that my colleague has emailed you this morning confirming that your claim has been approved, and settlement of this has been sent today. We apologise for any inconvenience that this has caused. Kind regards, Charli

Pålitelig kunde

2 years ago

Thank you for your prompt response

Mr Asparagus

Feefo-verifisert

2 years ago

Hva Mr Asparagus sa om Cover4Rentals:

Website was easy to use and price was good. The value of this service is only really able to be reviewed if a claim is made. As I didn't need to claim I have no idea what the service would be like...

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Joel Hargreaves

Feefo-verifisert

London

2 years ago

Hva Joel Hargreaves sa om Cover4Rentals:

Slow service

Terribly slow service.been waiting for over a month for case to be solved and barely heard a word from c4r!

Charli

Cover4Rentals

1 year ago

Hi Joel, Thank you for your feedback, I'm sorry to hear that you're unhappy with the claim experience. We have a new claim system which I understand you had an upload issue with. This matter has been reported to IT. I can see we received your initial claim submission on the 18th September 2024, however we needed some further documentation. I can see that your claim has now been settled on the 11th October and hope this matter is therefore resolved. Kind regards, Charli.

Alison

Feefo-verifisert

France

2 years ago

Hva Alison sa om Cover4Rentals:

Great idea

I haven't had to use your services yet but the fact that I know I'm covered if I have any damage on my hire car is a big relief.

Vic Bennett

Feefo-verifisert

Dundee

2 years ago

Hva Vic Bennett sa om Cover4Rentals:

Easy to apply for the policy.

Thankfully I did not have to use the policy so really difficult to make any comments.

Oliver Bennett

Feefo-verifisert

2 years ago

Philip McDonough

Feefo-verifisert

2 years ago

Eamonn Heffernan

Feefo-verifisert

Ireland

2 years ago

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