Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
Pålitelig kunde
10 months ago
Over a month to reply to the review. Need I say more?
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Sharp Practice…Not to be Trusted
They automatically renewed my annual car excess policy despite repeated requests from me not to do so.
Charli
Cover4Rentals
10 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms.
Kind regards,
Charli
Pålitelig kunde
10 months ago
Hello Charli, I understand your point about automatic renewal but I contacted you on receiving your invitation renewal and informed you that I would not be renewing and specifically asked that you removed me from automatic renewal. Needless to say you then took a payment some 2 weeks before my renewal date. Not acceptable and does to me feel like sharp practice. Jim Pattison
0
Del
Pålitelig kunde
Feefo-verifisert
10 months ago
Very straightforward
0
Del
JH
James Henry
Feefo-verifisert
10 months ago
Hva James Henry sa om Cover4Rentals:
Quick and easy to use
0
Del
ML
Michael Lawther
Feefo-verifisert
10 months ago
0
Del
Pålitelig kunde
Feefo-verifisert
10 months ago
Reassurance
Did what I wanted it to do. Seemed to be more steps to follow than when used previously. Hope I don’t need to use it!
0
Del
JR
Jeff R
Feefo-verifisert
GBR
10 months ago
Hva Jeff R sa om Cover4Rentals:
Super easy
Super easy to navigate and very clear on what was available at competitive pricing
0
Del
Pålitelig kunde
Feefo-verifisert
10 months ago
It was very straightforward to arrange the insurance and clear what I was buying.
0
Del
Pålitelig kunde
Feefo-verifisert
10 months ago
It was very easy to get the product that I wanted. Very clear information was proivded.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.