Well organised by the Tour Director and Coach driver, a busy schedule that provided an opportunity to view the highlights as advertised.
Produktanmeldelser
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share your review. We are delighted to hear that your Travel Director and Coach Driver organised the journey so well, and that the busy schedule allowed you to see the advertised highlights from London to Rome.
It is particularly pleasing to learn that you were able to experience so much in a short time, and we shall be happy to pass on your kind words to them both.
We hope that you will have the opportunity to travel with us again in the future.
Value for money and great staff/local guide interactions in the process from begining to end. The tour was a great way to see Europe's top cities on a structured schedule. The tour guide, driver and...
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Produktanmeldelser
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share such a detailed and positive review. We are delighted to hear that you found the tour brilliant value for money, and that it offered such a well-structured way of seeing so many of Europe's leading cities in a short period.
It is particularly pleasing to learn that your Travel Director, Coach Driver and Local Specialists were all so excellent, and that the optional extras and the comfort of the coach contributed to your enjoyment. We shall be happy to pass on your kind words to them. We also appreciate your candid remark that the three-star hotels were adequate for your needs, and we have shared it with our Operations Department for consideration when accommodation is next reviewed.
We hope that you will have the opportunity to travel with us again in the future.
Thank you for taking the time to share your review. We are delighted to hear that you found your tour of France so extraordinary, and that it gave you such a worthwhile overview of a beautiful and diverse country.
It is also pleasing to learn that your Travel Director made such a positive impression, and we shall be happy to pass on your kind words to him.
We hope that you will have the opportunity to travel with us again in the future.
Unfortunately, the Highlights of France tour did not meet our expectations. The hotels were generally below standard and often located in isolated areas far from the main cities and attractions,...
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Produktanmeldelser
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share such a detailed account, and please accept our sincere apologies that your Highlights of France tour did not meet your expectations. We understand how disappointing it is when a holiday falls short of what was anticipated, and we regret that the standard and location of your accommodation reduced your enjoyment of the trip.
Your comments regarding the isolated position of several hotels, and the additional taxi and ride-hailing costs this entailed, are particularly concerning. We also appreciate your remarks about the limited time available in Nice and Monaco, the number of Optional Excursions compared with those included in the price, and the emphasis placed on promoting them by your Travel Director. These are important observations, and we have shared them in full with our Product Development and Operations Department so that hotel selection, itinerary pacing and the presentation of Optional Excursions may be reviewed.
It was a most enjoyable trip..
The breakfasts and dinners that were included in the trip were very good. Our driver and guide were the best.
Produktanmeldelser
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share your review. We are delighted to hear that you found your Costsaver trip such an enjoyable one, and that you felt it offered genuine value for money.
It is particularly pleasing to learn that the breakfasts and dinners included in the itinerary were of such a good standard, and that your Travel Director and Coach Driver made such a positive impression. We shall be happy to pass on your kind words to them both.
We hope that you will have the opportunity to travel with us again in the future.
The hotels are not up to standard. Far to far away from points of interest if you don't go on optional excursions you are left on your own to find your own way around having to fork out for taxis...
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Produktanmeldelser
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share your feedback, and please accept our sincere apologies that your holiday did not meet your expectations. We understand how disappointing it is when a trip does not feel like good value, and we regret that you found the hotels below the standard you had hoped for.
Your comments regarding the distance of some hotels from points of interest are particularly concerning. We appreciate that this left you reliant on costly taxis, which was made more difficult by the language barrier, and that you felt it limited what you were able to see without taking part in the Optional Excursions. We have shared your feedback with our Product Development and Operations Department so that hotel locations and the balance between included and optional experiences may be reviewed.
We would be grateful if you could contact us with your booking details and the names of the hotels concerned, so that we may look into these matters properly and respond to you in full.
Kjøpsdato: 11/09/2026
0
Del
MJ
Mehdi Jananpour
Feefo-verifisert
USA
1 month ago
Hva Mehdi Jananpour sa om Costsaver:
The hotels were bad
Produktanmeldelser
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share your feedback. We were sorry to learn that you were disappointed with the hotels during your trip, and we regret that the standard of accommodation did not meet your expectations.
Comfortable and well-maintained accommodation is an important part of any journey. We have shared your comments with our Operations Department so that hotel selection may be reviewed. We would be grateful if you could contact us with details of the hotels concerned and the issues you encountered, so that we may look into the matter properly.
We hope that you will allow us to improve your experience in the future.
Thank you for taking the time to share your review. We are delighted to hear that you found your tour of Scotland so majestic, and that your Travel Directors made such a positive contribution to what was clearly a memorable experience.
It is also pleasing to know that you felt the itinerary left nothing to be desired. We shall be happy to pass on your kind words to the team, and we hope that you will have the opportunity to travel with us again in the future.
Costsaver's service is both personal and professional. The tour guide we had was so efficient, punctual and all his instructions were clear and precise. The driver was also very good at his job and...
Les mer
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share your review. We are delighted to hear that you found the service from Costsaver so personal and professional, and that your Travel Director was so efficient and punctual, with instructions that were clear and precise throughout.
It is also pleasing to learn that your Coach Driver was so capable in his role and so cordial towards both the guide and the passengers. We shall be happy to pass on your kind words to them both.
We hope that you will have the opportunity to travel with us again in the future.
Our tour guide was the best so full of information helpful and not pushy. The organisation from each destination was great.
Produktanmeldelser
Opplastede medier
Se alle medier (2)
Mantombi
Costsaver
26 days ago
Thank you for taking the time to share your review. We are delighted to hear that you valued your Costsaver experience so highly, and that you found the organisation at each destination so well handled.
It is particularly pleasing to learn that your Travel Director was so informative and helpful without being pushy, and we shall be happy to pass on your kind words to them. We are also grateful for your observation that this is a fine way to see overseas destinations for those who have not travelled abroad before.
We hope that you will have the opportunity to travel with us again in the future.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.