Costsaver-anmeldelser

Thank you for taking the time to share your feedback. We are sorry to learn that you were stranded at the airport when flights were grounded and Heathrow was closed, and that you did not feel adequately supported when you asked to join the next departure. We appreciate how stressful and disappointing this must have been, and we regret that our assistance fell short of what you expected at such a difficult moment. We shall share your comments with our Operations Department so that the support offered to guests affected by disruption of this kind may be reviewed carefully. We are pleased, at least, that your Travel Agent was able to help you find an alternative arrangement. Thank you again for bringing this to our attention, and we hope to have the opportunity to offer you a better experience in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour to be such good value, and that the coach and your Travel Director both made a positive contribution to your journey. We would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share such a clear and thoughtful account of your Yangtze River cruise tour. It is genuinely rewarding to learn that you found the experience comprehensive and satisfying, and that your Travel Director's knowledge, together with the additional recommendations on sights, culture and food, enriched the journey so considerably. We are also pleased that you found the tour well organised and comfortably paced, without any sense of being rushed. We appreciate your remarks that most of the hotels were well located, with shops and restaurants nearby for exploring during your free time. We are sorry that one property was somewhat out of the way and isolated, and we shall share this observation with our Operations Department so that hotel locations may be reviewed carefully. We shall also be sure to pass on your kind words to the colleague concerned, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found your Travel Director both knowledgeable and helpful, and that this made a positive contribution to your journey. We would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour well organised and entirely seamless, and that you saw everything that had been advertised. We are also pleased that your Travel Director's experience and knowledge made such a positive contribution to your journey. We are sorry that one or two of the hotels did not meet your expectations, and we shall share your comments with our Operations Department so that the properties concerned may be reviewed carefully. We would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour to be of excellent quality for the price, and that the variety of activities made such a positive impression. We are particularly pleased that your Local Guides handled sensitive subjects with such care, allowing time for personal reflection. We are also pleased that your Travel Director and Coach Driver were so excellent. We shall be sure to pass on your kind words to the team members concerned, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found your Traveel Director top-notch and that the tour represented such good value. We appreciate your recommendation of China as a destination. We would warmly welcome the opportunity to host you again in the future.

Thank you for taking the time to share your feedback. We are sorry to learn that you feel so let down, and we regret that the changes to your hotels and itinerary were not communicated or addressed to your satisfaction. We also regret that earlier attempts to obtain a reply on your behalf went unanswered, and we understand how frustrating this must have been. We can confirm that we have received your email, and we will get back to you in due course. We appreciate your patience, and we shall ensure that your concerns regarding the changes to your itinerary are reviewed carefully by the Operations Department. Thank you again for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour both exciting and educational, and that you valued the freedom to make the experience as busy or as relaxed as you wished. We are also pleased that it allowed you to visit destinations you would not have wished to navigate by car, and that it gave you a worthwhile overview of places to which you may like to return for longer. It is encouraging to hear that you enjoyed so much fun at the well-known sights along the way. We would warmly welcome the opportunity to host you again in the future.