Appalling delivery time, three weeks and we haven't even hit the cold weather busy persiod yet.
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise that delivery has taken longer than the usual time scale.
The last 4-5 weeks we have had an influx of orders due to the fuel crisis that everyone is facing also now wanting solid fuel. You have received your order on the 15th working day as over run by 8 working days. Things are in process to catch up and clear the back log.
Produktanmeldelser
Kjøpsdato: 27/08/2022
0
Del
ML
marion leonard
Feefo-verifisert
Bury St Edmunds
4 years ago
Hva marion leonard sa om Coals2U:
Brilliant as always. Never any problems
Produktanmeldelser
Kjøpsdato: 27/08/2022
0
Del
JP
julia plumtree
Feefo-verifisert
4 years ago
Hva julia plumtree sa om Coals2U:
Very good process, easy to find the product and order. I was kept informed by email in connection with the delivery and the chaps that brought my order were courteous and helpful.
The delivery driver arrived at the stated time. He was polite and friendly and took the bags of coal to the place where I wanted them stored. Excellent service.
Driver was most accommodating and delivered to where I wanted. Thank you.
Produktanmeldelser
Kjøpsdato: 27/08/2022
0
Del
DC
david cordery
Feefo-verifisert
4 years ago
Hva david cordery sa om Coals2U:
still no delivery ordered in august no communication
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise for the delay in receiving your order we have had influx of orders over recent weeks, delays are unfortunately taking longer then usual time scale. I can confirm your order is loaded for Friday 23/9 will be delivered around late morning.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
