Generally service is good. Website easy to use and delivery drivers helpful. However, I have ordered twice now and both times I have had to wait a significant period of time from ordering to delivery.
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. We are sorry about the delay with your delivery. We are currently experiencing a large influx of orders.
Delivery was quoted as within 5 working days, in reality delivery was more than 20 working days due to high demand. The true delivery should have been shown before the order was placed and payment...
Les mer
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you on your feedback, delivery lead times has been changed on the website and does state it will increase during periods, the lead time dates are changing everyday so there is no solid times.
I have ordered from Coals2U over many years but this time it took a long time to deliver and that was only after a phone call to head office wondering what had happened.
About the best price around for Brazier back in September, although prices rising everywhere unfortunately. Same charge per kg irrespective of bag size so good to have smaller 10kg bags for...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
