Thank you for your feedback.
We’re very sorry to hear about your experience in store, as this is not the level of service we strive to provide. However, we’re pleased that our Head Office team was able to resolve this for you.
Your comments are important to us and will be shared internally to help improve our in-store experience.
Produktanmeldelser
Clogau Customer Services
Clogau
16 days ago
Thank you for your feedback.
We’re very sorry to hear that your earring arrived bent and about your experience in our Merthyr store. This is certainly not the standard of service we expect, and we’re disappointed to hear that you felt the team were unhelpful.
While we’re pleased the issue was eventually resolved, your comments regarding the in-store experience have been taken seriously and will be shared with the store management team to address.
We truly value your feedback and appreciate you bringing this to our attention.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.