We truly appreciate your positive feedback, thank you for your custom.
Produktanmeldelser
Karen
Chums
9 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please get in touch.
Not very happy being told that as I had already changed a order they couldn’t do it again, I did start another order but certainly did not complete or send.
Anirudh
Chums
2 days ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Produktanmeldelser
Anirudh
Chums
2 days ago
We truly appreciate your positive feedback, thank you for your custom.
Anirudh
Chums
2 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Not good for postage. Sent to the wrong address and had to be forwarded on.
Helen
Chums
10 days ago
Thank you for your feedback.
We're pleased to hear that you are happy with the product, but we're very sorry to learn of the delivery issues you experienced. We understand how frustrating it must have been for your parcel to be sent to the wrong address and then have to be forwarded on before reaching you.
Please accept our apologies for the inconvenience caused. We appreciate you bringing this to our attention and will ensure your comments regarding the dispatch and delivery service are passed on to the relevant team for review.
Thank you for your patience, and we hope this experience will not deter you from shopping with us again in the future.
Produktanmeldelser
Anirudh
Chums
2 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Good. Credit applied very quickly - no questions asked.
Anirudh
Chums
2 days ago
We are grateful that you took the time out to leave us this positive review.
Produktanmeldelser
Helen
Chums
10 days ago
Thank you for your feedback.
We're sorry to hear that you had to return the jeans due to a manufacturing issue. Having one leg approximately 3cm shorter than the other is certainly not the standard we aim to provide, and we understand why this meant the item was unsuitable.
We appreciate you bringing this to our attention and have passed your comments on to the relevant team for review. We're pleased to hear, however, that your refund was processed quickly and credited back to your card without delay.
Please accept our apologies for the disappointment caused, and thank you for your continued custom with Chums. We hope to provide you with a better experience on your next order.
We are grateful that you took the time out to leave us this positive review.
Produktanmeldelser
Anirudh
Chums
2 days ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.