Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Chums-anmeldelser

MF

Mr Collin Flintoff

Feefo-verifisert

GBR

10 days ago

Hva Mr Collin Flintoff sa om Chums:

Shame good product but infested

Service was reasonable. It was the state of a good quality product that was the problem with the insect infestation that was going onto the bed.

Karen

Chums

8 days ago

Thanks for your feedback. It was lovely to speak with you today to discuss your review. I understand that you felt unable to use the items due to an insect infestation within the packaging, and I appreciate how concerning and disappointing this must have been. Please accept our sincere apologies for the distress and inconvenience caused. We take reports of this nature very seriously and as discussed with you, we have logged the matter with our Warehouse Manager for further investigation. Following our initial checks, we can confirm that there have been no reported issues with the stock currently held, and the products we obtain and supply have been found to be free from any similar concerns. Thank you for bringing this matter to our attention. Your feedback is invaluable in helping us maintain the high standards our customers expect. If you need any further help please get in touch.

Produktanmeldelser

Karen

Chums

8 days ago

Thanks for your feedback. It was lovely to speak with you today to discuss your review. I understand that you felt unable to use the items due to an insect infestation within the packaging, and I appreciate how concerning and disappointing this must have been. Please accept our sincere apologies for the distress and inconvenience caused. We take reports of this nature very seriously and as discussed with you, we have logged the matter with our Warehouse Manager for further investigation. Following our initial checks, we can confirm that there have been no reported issues with the stock currently held, and the products we obtain and supply have been found to be free from any similar concerns. Thank you for bringing this matter to our attention. Your feedback is invaluable in helping us maintain the high standards our customers expect. If you need any further help please get in touch.

Kjøpsdato: 05/09/2026

0

Pålitelig kunde

Feefo-verifisert

10 days ago

Ordering on line very easy

Anirudh

Chums

1 day ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Kjøpsdato: 05/09/2026

0

Pålitelig kunde

Feefo-verifisert

10 days ago

Excellent

Excellent product and delivery

Anirudh

Chums

1 day ago

Thanks for sharing your rating with us. Thank you for your custom.

Produktanmeldelser

Kjøpsdato: 05/09/2026

0

MC

Mrs Pauline Champion

Feefo-verifisert

GBR

10 days ago

Hva Mrs Pauline Champion sa om Chums:

Quick

Karen

Chums

8 days ago

We truly appreciate your positive feedback, thank you for your custom.

Produktanmeldelser

Karen

Chums

8 days ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please get in touch.

Kjøpsdato: 05/09/2026

0

ME

Mrs Margaret Ellis

Feefo-verifisert

GBR

11 days ago

Hva Mrs Margaret Ellis sa om Chums:

Cosy and warm

Once my order went through it was delivered very promptly.

Anirudh

Chums

1 day ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Produktanmeldelser

Kjøpsdato: 04/09/2026

0

MC

Mr Kenneth Clarke

Feefo-verifisert

GBR

11 days ago

Hva Mr Kenneth Clarke sa om Chums:

getting ready for my next order for winter!!

very good as always always arrive when stated.

Anirudh

Chums

1 day ago

We are grateful that you took the time out to leave us this positive review.

Produktanmeldelser

Kjøpsdato: 04/09/2026

0

Pålitelig kunde

Feefo-verifisert

11 days ago

Items good value, service a bit disappointing.

Not very happy being told that as I had already changed a order they couldn’t do it again, I did start another order but certainly did not complete or send.

Anirudh

Chums

1 day ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Kjøpsdato: 01/09/2026

0

MW

Mr James Walker

Feefo-verifisert

11 days ago

Hva Mr James Walker sa om Chums:

n/a

vg

Anirudh

Chums

1 day ago

We are grateful that you took the time out to leave us this positive review.

Produktanmeldelser

Kjøpsdato: 02/09/2026

0

Pålitelig kunde

Feefo-verifisert

11 days ago

Good product poor dispatch.

Not good for postage. Sent to the wrong address and had to be forwarded on.

Helen

Chums

9 days ago

Thank you for your feedback. We're pleased to hear that you are happy with the product, but we're very sorry to learn of the delivery issues you experienced. We understand how frustrating it must have been for your parcel to be sent to the wrong address and then have to be forwarded on before reaching you. Please accept our apologies for the inconvenience caused. We appreciate you bringing this to our attention and will ensure your comments regarding the dispatch and delivery service are passed on to the relevant team for review. Thank you for your patience, and we hope this experience will not deter you from shopping with us again in the future.

Produktanmeldelser

Kjøpsdato: 04/09/2026

0

MD

Mr Andrew Duncan

Feefo-verifisert

GBR

11 days ago

Hva Mr Andrew Duncan sa om Chums:

could not ask for more

ideal

Anirudh

Chums

1 day ago

We are grateful that you took the time out to leave us this positive review.

Produktanmeldelser

Kjøpsdato: 04/09/2026

0

Chums-anmeldelser

Quilted Mattress ProtectorFlere anmeldelser av dette produktetVis produktnettstedetMattress protectors were great quality but there was an infestation of dead insects in the packaging & we had to return them. we would order the product again IF there was a guarantee that the...Les mer

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Pegasus Hidden Stretch Waist Jean With FREE BeltFlere anmeldelser av dette produktetVis produktnettstedet

Cotton Front Fastening Magic BraFlere anmeldelser av dette produktetVis produktnettstedetToo many hooks and eyes

Supersoft Plain Dyed Flannelette Fitted Sheet by BelledormFlere anmeldelser av dette produktetVis produktnettstedetI love these sheets. They are lovely and soft and the fitted sheet fits perfectly. A great buy.

Pegasus Hidden Stretch Waist Jean With FREE BeltFlere anmeldelser av dette produktetVis produktnettstedetvery comfortable allow you to bend and move especially as you get older! I find.

Jersey TwinsetFlere anmeldelser av dette produktetVis produktnettstedetLiked it very much, fitted well, only set back when washed in machine it drys up very creased, haven’t ironed it yet so hope it stays in shape.

Pegasus Hidden Stretch Waist Jean With FREE BeltFlere anmeldelser av dette produktetVis produktnettstedetgood fit, good price, comfortable to wear.

Textured Marl Knit Zip CardiganFlere anmeldelser av dette produktetVis produktnettstedetWarm and comfortable. Nice fit. Excellent quality. Excellent value for money.

Pegasus Leather Wide Fit Slip On Moccasin ShoesFlere anmeldelser av dette produktetVis produktnettstedetPerfect fit, no problems

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?