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Chums Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 135,673 anmeldelser

Pålitelig kunde

Feefo-verifisert

16 hours ago

Reliable service and reasonably priced. Never disappointed.

Punctual and dependable.

Produktanmeldelser

Kjøpsdato: 04/06/2026

Pålitelig kunde

Feefo-verifisert

17 hours ago

Recently purchased.

Produktanmeldelser

Kjøpsdato: 09/06/2026

Pålitelig kunde

Feefo-verifisert

18 hours ago

Happy Customer

I didn’t have to wait long before my order was delivered.

Produktanmeldelser

Kjøpsdato: 04/06/2026

Mrs Sandra Olalla-Ferrero

Feefo-verifisert

GBR

18 hours ago

Hva Mrs Sandra Olalla-Ferrero sa om Chums:

Socks

Service is ok, what you expect from Chums.

Produktanmeldelser

Helen

Chums

14 hours ago

Thank you for your feedback. We're sorry to hear that the socks did not meet your expectations. We understand that you purchased them believing they would be very soft with a wider top suitable for your husband's thicker ankles, but found that they offered no real benefit over standard soft-top socks. We appreciate how disappointing this must have been, particularly when the product did not provide the comfort and fit you were looking for. Your comments regarding the fit and design of the socks have been noted and will be shared with the relevant team for review. Thank you for taking the time to provide your feedback, and we're sorry that the product was not suitable for your needs.

Kjøpsdato: 09/06/2026

Pålitelig kunde

Feefo-verifisert

18 hours ago

Very poor regarding delivery

Hopeless disconnect between delivery and tracking options. On two concurrent occasions I used an emailed link, in plenty of time, to change the delivery from my home address to a local parcel shop....

Les mer

Helen

Chums

14 hours ago

Thank you for your feedback. We're sorry to hear about your experience with both the delivery process and the customer service you received. We understand how frustrating it must have been to use the delivery management link on two separate occasions to redirect your parcels to a local parcel shop, receive confirmation that the changes had been made, and then find that both parcels were still delivered to your home address while you were away. We appreciate that this caused considerable inconvenience and undermined your confidence in the delivery and tracking process. We're also sorry to learn that the follow-up communication from Customer Services did not address your concerns satisfactorily and left you feeling that your comments had not been properly reviewed. This is not the standard of service we aim to provide. Your comments regarding the delivery redirection process, tracking information, and customer service response have been noted and will be shared with the relevant teams for review. Thank you for taking the time to provide such detailed feedback, and we apologise for the frustration and disappointment caused.

Produktanmeldelser

Helen

Chums

14 hours ago

Thank you for your feedback. We're sorry to hear that the shoes were not suitable and that you experienced significant issues with the sizing. We understand your frustration that your husband, who would normally wear a size 8½, found both the size 8 and 9 to be much too large. We appreciate that this made it difficult to find a suitable fit, particularly when the size 7 was unavailable to order and compare. We can understand why you found this experience disappointing and why the sizing felt inconsistent with expectations. Your comments regarding the sizing and fit of the shoes have been noted and will be shared with the relevant team for review. Accurate sizing is important, and we appreciate you taking the time to bring this to our attention. We apologise that the product did not meet your expectations on this occasion.

Kjøpsdato: 09/06/2026

Pålitelig kunde

Feefo-verifisert

18 hours ago

All good 👍

Kjøpsdato: 09/06/2026

Pålitelig kunde

Feefo-verifisert

19 hours ago

Prompt delivery and about my third time have purchased these shoes

Kjøpsdato: 09/06/2026

Mr Reg Chesser

Feefo-verifisert

GBR

19 hours ago

Hva Mr Reg Chesser sa om Chums:

Comfortable

Excellent service delivered very quickly

Produktanmeldelser

Kjøpsdato: 09/06/2026

Pålitelig kunde

Feefo-verifisert

19 hours ago

Very straightforward system and arrives on time.

Produktanmeldelser

Kjøpsdato: 09/06/2026

Pålitelig kunde

Feefo-verifisert

19 hours ago

Good product

Quick delivery time firt time i used the internet ti order

Produktanmeldelser

Kjøpsdato: 04/06/2026

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Chums-anmeldelser

Knitted Fleece Lined Zip CardiganFlere anmeldelser av dette produktet (207)Vis produktnettstedetLooks good and is really warm. Not really the weather for it just at the moment what with record highs, but great the one evening I needed it.

Tootal Vertical Jacquard ZipperFlere anmeldelser av dette produktet (291)Vis produktnettstedetCan't get my husband out of it. He loves it. Just right for him.

Pegasus Cotton Cargo Style TrouserFlere anmeldelser av dette produktet (1,416)Vis produktnettstedetWould prefer the high waisted ones but not available sadly, otherwise fine.

Pegasus Fleece Lined Action TrouserFlere anmeldelser av dette produktet (1,675)Vis produktnettstedetHigh waisted ones prefer out not available anymore.

Stain and Water Resistant High Rise TrousersFlere anmeldelser av dette produktet (278)Vis produktnettstedetComfortable.

Easy Care Poly Cotton Sheets And PillowcasesFlere anmeldelser av dette produktet (68)Vis produktnettstedetI am very pleased with my pillowcases and sheets. Love the colour for a start but also like the texture. Nice and smooth and light.

Six Pack Soft Grip SocksFlere anmeldelser av dette produktet (129)Vis produktnettstedetI thought I was buying very soft wider top socks for my husband as he has thick ankles. In fact these socks were of no use at all no better than normal soft top socks . I’ve given them to charity...Les mer

Leather Wide Fit Slip On ShoeFlere anmeldelser av dette produktet (217)Vis produktnettstedetCompletely wrong-sized. My husband usually wears an 8 1/2 shoe so we ordered an 8 and a 9 to try. Both were way too big, and the size 7 was out of stock so we couldn't even send for that to try....Les mer

Pegasus Extra Wide Fit Touch Fasten TrainerFlere anmeldelser av dette produktet (299)Vis produktnettstedetMy husband has diabetes and has very swollen feet so we were looking for some shoes that he could wear these fitted great and very light, he said they are very comfortable.

Pegasus Seersucker Stretch Waist ShortsFlere anmeldelser av dette produktet (6)Vis produktnettstedetA good fit and cool for summer wear

Pack of 2 Elasticated Waist Pull On TrousersFlere anmeldelser av dette produktet (1,246)Vis produktnettstedetExcerlent quality good delivery time

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?