Thank you for taking the time to leave your feedback. We are pleased to hear that you liked the shoes, although we are sorry to learn that the sizing was much larger than expected for you. We appreciate your comments regarding the fit, as this is very helpful for us to review and share with our product team.
I have a lot of trouble I get my delivery and now I can not get my money back I am on my second week waiting for it to be paid back in to my bank
Rachel
Chums
4 days ago
Thank you for your feedback. I am sorry to hear about the trouble you have experienced with your refund. I can confirm that a refund of £41.95 was issued on 14.05.2026. Please note that refunds can sometimes take several working days to appear back in your bank account, depending on your payment provider. If you do have any further queries, please reach out to us on enquiries@chums.co.uk
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.