Always found product and service well up to scratch
Chums
Chums
13 years ago
Thank you for such positive feedback! We are delighted you are happy with our service and products. We look forward to you ordering with us again. Many Thanks
Quality is not the best but Chums are the only supplier of high-waisted trousers (which I need for medical reasons) that I can find. Service in the past has been somewhat variable so this time I paid...
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Chums
Chums
13 years ago
Thank you for your feed back. With reference to our recent telephone call today, I look forward to speaking to you tomorrow to discuss the exchange on your trousers, and resolving this matter swiftly for you. Many Thanks
The wrong product was delivered and then my father who had recently had a stroke had to take wrong item to post office before you would despatch his correct item. It was not sent express delivery...
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Chums
Chums
13 years ago
With reference to our telephone call today we are delighted we have been able to advise you of a more convenient and free way to return your goods to us. Upon receipt of the returned item a refund will be processed straight away for you. Many Thanks for the feedback
Everything seemed to run smoothly and the trousers were received very quickly.
Chums
Chums
13 years ago
Thank you for your feedback. I am sorry to hear one size is slightly larger. This is unusual I will pass your comments on to our buying department. Many Thanks
Delivery was slow so I contacted them and got No response the product eventually arrived I ordered two pairs of trousers and they substituted one which I had to send back, not only did I not like the...
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Chums
Chums
13 years ago
Thank you for taking the time to give your feedback, I am terribly sorry to hear that you are not happy, this is not our normal standard of service. We do try our very best to accommodate to all customer’s, and ensure all of our products are up to standard. We do value your custom and hope you will continue to order with us in the future.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.