I ordered the Lightweight self-propelled wheelchair but receive a metal step ladder.
The ladder was returned the very next day (10/Sept) via collect plus and I'm still
waiting for my wheelchair
Chums
Chums
13 years ago
Apologies for this error. Our warehouse are usually very accurate when dispatching parcels.
Reference our telephone call I have now reordered the item for you and sent as free express delivery. Any further queries please e-mail enquiries@chums.co.uk we will be happy to assist. Thanks again.
I ordered 7 pairs of 38W and 31L and 2 of them were 36W and 31L. Returned the 2 wrong sizes, requesting 2 replacements of the correct size and still waiting. Not Happy. Please send my replacements...
Les mer
Chums
Chums
13 years ago
Please accept our full apologies for this error. I can see your replacement order has gone through for dispatch in our warehouse so will be with you very shortly. Many thanks
You ask for up to two weeks for delivery when nearly all other Internet sales take a maximum of five days. Having waited for the two weeks I phoned you to be told the package must be lost and you...
Les mer
Chums
Chums
13 years ago
Apologies for your recent order being lost in transit. I have looked into your account and can see a replacement order is out for dispatch to you today, this was set to a next day delivery free of charge. Sorry for any upset caused.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.