in general your service is goo d but this time you sent the wrong belts you said out of stock at first but the ones ordered came up as in stock
Chums
Chums
13 years ago
Thank you for feeding this back. We are happy to hear you do rate our service highly. Please accept our apologies on this occasion as it would appear that you received an altenative item as the original was out of stock. I can confirm that we recived your parcel back on Wednesday the 18th and we have processed your exchange for the correct item as a priority. We hope you are pleased with your item once it is received. Kind Regards.
We are sorry to hear that the delivery on this occasion did not meet your expectations. However we are thrilled that you find the trousers are of good quality and value. Many thanks.
delivery very good and the returns system and replacement productalso good
Chums
Chums
13 years ago
Great to hear that you are impressed with our service! I have spoken to our footwear merchandiser who has advised that we have trialled half sizes in our footwear range in the past and found that the demand for half sizes was too low so it was not viable. Thank you very much for your feedback.
Glad to hear the service was satisfactory. I'm sorry to hear you were disappointed that you received two of the same item with your lucky dip purchase. We do try to ensure that we can provide a wide variety of styles and colours, it seems the stock we have of this style is limited. Please be aware you are welcome to return items free of charge for an exchange or refund if they are unsuitable. Kind regards.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.