I am sorry to hear the wrong colour was sent. I have looked into your account and can see your replacement has been sent. Sorry for any inconvenience caused.
Delivery was very poor and was given no reason why until I contacted them. If I had not done that I would probably still be waiting
Chums
Chums
13 years ago
I can only apologise one pair of shoes took longer for delivery. We was currently waiting on the stock to be replenished before we could dispatch. We do usually inform our customers, please accept our apologies if we failed on this occasion. Thanks
I do think that a reduced cost of Postage and Packing should apply - the more you spend the less postage should be charged.
Chums
Chums
13 years ago
We do offer free postage and a next day delivery when orders total over £275.00. We do also do regular promotions for free postage, these are usually sent via e-mail. Are you registered with us? Please e-mail us on enquires@chums.co.uk. Thanks
I ordered the curtains and was supposed to get free tiebacks which i did not get, but i am happy with the curtains.
Chums
Chums
13 years ago
I have looked into this and we do offer tie backs but they are an additional charge. If you wish to order these please e-mail us on enquires@chums.co.uk and we will call you. Thanks .
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.