Good firm to deal with. There are some surprises, for example a jacket was sent out in just a plastic bag; I had to have the crumpled jacket specially pressed in order to wear it!
Chums
Chums
11 years ago
I am sorry to hear your item arrived in a poor condition, I can assure you this is not our usual standard of service and may have been affected in transit. I can confirm we do offer a free returns service were we will accept any unsuitable/faulty items back for a full refund.
Good to hear that you are happy with your velcro canvas shoes and our operators were helpful for you. It is a shame that the lace-up version were not as comfortable for you. Improvements are currently being made to our website by our IT department, we are aiming to make placing orders online as efficient and easy as possible. Thank you very much for your feedback.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.