. Delivery time as usual not good. Other companies are able to deliver at much shorter notice and say when they will deliver.
Chums
Chums
12 years ago
Thank you for your feedback. I have looked into your account and can see your order was dispatched from our warehouse within 2 working days from ordering. We do try our best to deliver within the 5-7 day guidelines we advise. We our very sorry if we have failed on this attempt.
Pålitelig kunde
12 years ago
I am glad that you are satisfied with your service performance. I, however, think it could be improved. If you dispatch within two days of order perhaps your carrier needs changing since it takes several days to reach me.
The customer service was superb,there was a small error but they were faster than Superman in correcting that. I have never had such speedy service & very helpful staff.keep up the good work, thank...
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Chums
Chums
12 years ago
Amazing!!! This is great feedback from yourself. We are delighted to hear you were so happy with all your items and the service provided. We look forward to future orders from yourself and will continue to maintain our high level of customer service.
Thank you for your feedback. I am sorry for the delay in despatching your order to you but this was due to high demand of the item you ordered. If any item you receive from our company is unsuitable you can return this back using the free service we provide. We hope you will accept our apologies if it caused any inconvenience.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.