Thanks for your feedback. We do advise to allow 14 days for a return parcel to be received back and dealt with. I can see that the return and refund was dealt with within 5 days of the item being returned to us. However, we will note your comments and get this fed back to the relevant department. If you need any further help please contact us.
Produktanmeldelser
Karen
Chums
3 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been dealt with for you, and we do hope you continue to shop with us.
Kjøpsdato: 15/04/2026
0
Del
MJ
Mrs Michelle Johnstone
Feefo-verifisert
GBR
4 days ago
Hva Mrs Michelle Johnstone sa om Chums:
Excelent service from start to finish
Sohith
Chums
3 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Sohith
Chums
3 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
3 days ago
We truly appreciate your positive feedback, thank you for your custom.
Setting up account bit fiddly. Delivery quicker than advertised.
Karen
Chums
3 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Karen
Chums
3 days ago
Thanks for your feedback. I'm sorry to hear the item was not as expected. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
Outstanding ! I returned a pair of chinos for inspection as the legs had gone patchy after the second wash. I received a prompt credit rather than a replacement. I then ordered 2 pairs of formal...
Les mer
Sohith
Chums
3 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Sohith
Chums
3 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Kjøpsdato: 20/04/2026
0
Del
MO
Mrs Lynne Old
Feefo-verifisert
4 days ago
Hva Mrs Lynne Old sa om Chums:
Not impressed
Karen
Chums
3 days ago
Thanks for your feedback. I'm very sorry to hear you're unhappy with the service received. I will address your comments and get this fed back to relevant department for investigation. I can see that the return and replacement order have been dealt with for you, and we do hope you continue to shop with us.
Produktanmeldelser
Karen
Chums
3 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that the return and replacement order have been dealt with for you, and we do hope you continue to shop with us.
Attentive and oblíging for returns if néeded and excellent TRACKING
Sohith
Chums
3 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Sohith
Chums
3 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
3 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Sohith
Chums
3 days ago
We truly appreciate your positive feedback, thank you for your custom.
Sohith
Chums
3 days ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Sohith
Chums
3 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.