Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

CHU Underwriting Agencies-anmeldelser

Viser alle 1,679 anmeldelser

Pålitelig kunde

Feefo-verifisert

4 years ago

Poor claims process

Poor claims experience where CHU tells lies.

Kara

CHU Underwriting Agencies

4 years ago

Thank you for your review. We have very high expectations with our claims service delivery at CHU and apologise that our service did not satisfy your expectations in this instance.

Pålitelig kunde

4 years ago

CHU fails to deliver on customer service as outlined on its web site. It's all lies as staff lie and simply try to cover up the poor service in the claims department.

MRS JEANNA EDWARDS

Feefo-verifisert

4 years ago

Hva MRS JEANNA EDWARDS sa om CHU Underwriting Agencies:

Don't go with this insurer.

Will be seeking a new insurer when renewal is due.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Jeanna I'm sorry to read your review. Would it be possible to obtain specifics so that I have the opportunity to investigate? Regards Vicki

MRS JEANNA EDWARDS

4 years ago

Hi Vicki, is there a number I can contact you on?

Vicki

CHU Underwriting Agencies

4 years ago

Hi Jeanna I've emailed you my contact number. Regards Vicki

Pålitelig kunde

Feefo-verifisert

4 years ago

Helpful Staff. Despite your higher policy cost (than RAC) your past support encouraged us to renew.

Rachelle

CHU Underwriting Agencies

4 years ago

We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. We appreciate that you are long time loyal customer.

Pålitelig kunde

Feefo-verifisert

4 years ago

Admitted an error and remedied the situation.

Rachelle

CHU Underwriting Agencies

4 years ago

We appreciate your feedback and are so glad that the outcome was positive.

THE SECRETARY, SP 19636

Feefo-verifisert

4 years ago

Hva THE SECRETARY, SP 19636 sa om CHU Underwriting Agencies:

Doing everything online now is most efficient both in communication and receiving the renewal certificate.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your kind words and positive feedback. We appreciate you taking the time to share your feedback with us and the community.

Pålitelig kunde

Feefo-verifisert

4 years ago

Phoned CHU 1300289248 Thursday 28/10 at 4.00pm SACST and again Thursday 4/11 at 11.40am heard a number of condescending messages and then advised the office was closed. Odd working hours. New charge...

Les mer

Vicki

CHU Underwriting Agencies

4 years ago

Hi Firstly apologies for the delay in replying. Our phone line is open Monday to Friday, 9am to 8pm AEST. Not sure how you received a message that our office was closed. If you are able to provide your contact number our system support area can investigate further. Regards Vicki

Pålitelig kunde

4 years ago

I should like to upgrade my rating of CHU to four [4] stars.

Vicki

CHU Underwriting Agencies

4 years ago

Hi That would be much appreciated. Thank you. To change your feedback, simply click the "Leave Your Feedback" button in the original email that was sent, and you will have the option to change your rating. Regards Vicki

Pålitelig kunde

Feefo-verifisert

4 years ago

GREAT SERVICE

Easy to use website. Always easy to speak with someone. Use them both as a manager of strata schemes and an owner/contents insurance.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for being a loyal customer. We are so pleased that you have had a positive experience with both our website and our customer service team and thank you for taking the time to leave your feedback.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.

Pålitelig kunde

Feefo-verifisert

4 years ago

Good landlord insurance policy

Good comprehensive landlord policy. Easy application online

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your kind words and positive feedback. We appreciate you taking the time to share your feedback with us and the community.

Rosalieh

Feefo-verifisert

4 years ago

Hva Rosalieh sa om CHU Underwriting Agencies:

Timely reminder to renew. Easy to understand information provided.

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Rosalieh, We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback.

ADRIAN JACKSON

Feefo-verifisert

Middle Park Vic

4 years ago

Hva ADRIAN JACKSON sa om CHU Underwriting Agencies:

Efficient, and Prompt.

I have been with CHU for years and any claim (rare) have been actioned efficiently and promptly.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you Adrian for being an ongoing loyal customer and thank you for your positive feedback. We are so glad you have had positive experiences.

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo