renewal notice well in advance and all relevant info supplied
Rachelle Trayer
CHU Underwriting Agencies
4 years ago
We are glad that your renewal experience was a positive one. We greatly appreciate you leaving your feedback.
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Del
KA
Kathryn
Feefo-verifisert
4 years ago
Hva Kathryn sa om CHU Underwriting Agencies:
Very efficient service. I had a bad experience with my previous insurer and CHU has restored my faith.
Rachelle Trayer
CHU Underwriting Agencies
4 years ago
Hi Kathryn,
Its great to hear that you had such a positive experience and that your faith has been restored. We will pass this feedback onto our customer service team.
CHU
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Del
Pålitelig kunde
Feefo-verifisert
4 years ago
Quick, friendly & easy.
Quick, easy and friendly.
Rachelle Trayer
CHU Underwriting Agencies
4 years ago
We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback.
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Del
Pålitelig kunde
Feefo-verifisert
4 years ago
Rip off
Insurance is dear enough already, without charging a 1.2% credit or debit card payment fee.
Victoria Garamy Longbottom
CHU Underwriting Agencies
4 years ago
Thank you for taking the time to provide your feedback.We understand a credit card fee can be an undesirable additional amount on top of the policy premium. Our renewal documents state payments by credit card may attract a surcharge. We also provide alternate options which don’t attract a fee.Happy to discuss further on 1300 289 248.
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Del
Pålitelig kunde
Feefo-verifisert
4 years ago
Friendly and competent staff assisting in insurance cover renewal/
Rachelle Trayer
CHU Underwriting Agencies
4 years ago
Thank you for your feedback. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.
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Del
PE
Peter
Feefo-verifisert
Bowral NSW
4 years ago
Hva Peter sa om CHU Underwriting Agencies:
Excellent product with comprehensive cover and competitive pricing.
Prompt response, however, relevant docs not attached to original quote email received.
Rachelle Trayer
CHU Underwriting Agencies
4 years ago
Hi Peter,
Thank you for taking the time to give us feedback and raising the issues about the relevant documents not being attached with the original quote. We have passed this onto our technical team to fix and ensure that moving forward the experience is seamless.
Thank you
CHU
Victoria Garamy Longbottom
CHU Underwriting Agencies
4 years ago
Hi Peter
I have reviewed the original quote request. Upon review, it appears the system correctly triggered a referral due to a response to one of the questions. This in turn required an underwriter review the request. The quote was subsequently approved and released will all relevant documents attached.
Once again, thank you for your feedback.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.