Fast delivery with text message when courier was 30mins away. Details on website were accurate.
Catherine
Childrens Bed Shop
10 years ago
Thank you for your feedback on our service.
Produktanmeldelser
Catherine
Childrens Bed Shop
10 years ago
Thank you for your feedback on the product, as we feel this will be useful for our customers. We will also feedback your comments to the supplier, Steens.
Thank you for your comments. We have spoken to the supplier, Steens, with regards to your comments and they have recommended to double check all the fittings to ensure they are tight enough to see if this resolves the "wobble" issue. We hope this helps.
Thank you for your comments. We have spoken to the supplier, Steens, with regards to your comments and they have recommended to double check all the fittings to ensure they are tight enough to see if this resolves the "wobble" issue. We hope this helps.
Just a warning about the lack of aftercare, I've spent nearly 7 weeks trying to return a Steen Hi-Sleeper bed as it's really unstable and noisy. Despite photos and videos the general response is '...
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Catherine
Childrens Bed Shop
11 years ago
We appreciate your feedback, but we wish to advise that this issue is currently being looked into by our management team, and there is an ongoing investigation with the supplier, Steens, since you have stated that you feel that the bed is unsuitable. We wish to confirm that all completed orders receive a Feefo Feedback form, however, your order was not marked as complete as this service issue is currently unresolved.
Produktanmeldelser
Pålitelig kunde
11 years ago
That's all well and good but why has no-one contacted me to tell me this or update me and why do I still have a bed in my garage over 6 weeks after complainting, I want this matter resolved ASAP even if I have to relucatantly pay £40 for it to be collected as per the last email I got from your manager so please arrange this so I can get my refund,
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
