Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,480 anmeldelser

Pålitelig kunde

Feefo-verifisert

5 months ago

holiday

very quick and efficient. I got exactly what I wanted. its very well described just what I wanted.

Celebrity Cruises

5 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

5 months ago

All excellent

Celebrity Cruises

5 months ago

Thank you for your feedback, we look forward to welcoming you onboard.

Pålitelig kunde

Feefo-verifisert

5 months ago

Friendly help and support when it was needed

Your agent was friendly, very knowledgeable and took time to understand my needs and to find an appropriate solution. She also followed up a few days later to ensure I had everything I needed, and...

Les mer

Celebrity Cruises

5 months ago

Thank you for your feedback, we look forward to welcoming you onboard!

Pålitelig kunde

Feefo-verifisert

5 months ago

Quality all the way

It was an absolute pleasure to book my cruise with Carl this morning. He is acredit to your company. Celebrity are my favourite cruise line and I'm always on the lookout for great deals.

Celebrity Cruises

5 months ago

Thank you for your feedback, we look forward to welcoming you onboard!

STEVEN WARD

Feefo-verifisert

GBR

5 months ago

Hva STEVEN WARD sa om Celebrity Cruises:

Would seriously recommend using a personal concierge, especially mine.

I have a personal concierge, Razia Beattie, who I have been using for years, this personal liaison works extremely well and always achieves the best possible outcome. I would thoroughly recommend her...

Les mer

Celebrity Cruises

5 months ago

Thank you so much for your feedback Steven, we look forward to welcoming you back onboard with us!

Pålitelig kunde

Feefo-verifisert

5 months ago

Helpful

always good

Celebrity Cruises

5 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

5 months ago

Celebrity Cruises

5 months ago

Thank you for taking the time to rate our service.

PAUL LARKINS

Feefo-verifisert

GBR

5 months ago

Hva PAUL LARKINS sa om Celebrity Cruises:

Customer Service

Excellent service. Easy to get through to customer service. Also very helpful. Looking forward to another lovely cruise with Celebrety Cruises Paul Larkins

Celebrity Cruises

5 months ago

Thank you for your feedback Paul, we look forward to welcoming you back onboard with us!

Trusted Customer

Feefo-verifisert

GBR

5 months ago

Hva Trusted Customer sa om Celebrity Cruises:

Celebrity Booking Experience.

So far we have only booked cruises and not experienced an actual cruise. The booking process was very good with helpful staff although the pricing was changing frequently during the relatively short...

Les mer

Celebrity Cruises

5 months ago

Thank you for your feedback. We’re sorry to hear that you received multiple booking confirmations; this appears to have been sent in error. If you continue to experience this issue, please contact our team on 0344 493 2043 or email customerserviceuk@celebritycruises.com and we will be happy to assist you further. Thank you for your understanding.

Trusted Customer

Feefo-verifisert

GBR

5 months ago

Hva Trusted Customer sa om Celebrity Cruises:

Outstanding customer service

Excellent! The best service I received was actually in the chat bot message service. I managed to "speak" to a real person within a minute and they sorted everything out for me with a very...

Les mer

Celebrity Cruises

5 months ago

Thank you for your feedback, we look forward to welcoming you onboard.

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Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

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Celebrity Cruises-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?