Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,412 anmeldelser

LORRAINE JACKSON

Feefo-verifisert

GBR

3 months ago

Hva LORRAINE JACKSON sa om Celebrity Cruises:

Excellent service

Very nice competent and friendly

Celebrity Cruises

3 months ago

Thank you for your feedback, we look forward to welcoming you onboard Lorraine!

DAVID *****

Feefo-verifisert

GBR

3 months ago

Hva DAVID ***** sa om Celebrity Cruises:

Waiting to get served wine/ drinks

Overall it was very good, but there was an issue with the sommelier service In the main dining room we had some issues with some of the sommelier's service in the silhouette restaurant... This was...

Les mer

Celebrity Cruises

3 months ago

Thank you for sharing your feedback David. We sincerely apologise for your experience in the main dining room and for any impact this may have had on your overall experience. We appreciate you bringing this matter to our attention, and please be assured that we will pass your comments on to the relevant team for their review. Thank you once again for your feedback.

MARION

Feefo-verifisert

3 months ago

Hva MARION sa om Celebrity Cruises:

Outstanding customer service

Outstanding customer service from Madre Blackford. Extremely knowledgeable, helpful and patience when dealing with my numerous inquiries & questions regarding my booking!

Celebrity Cruises

3 months ago

Thank you for your feedback Marion, we look forward to welcoming you onboard!

Pålitelig kunde

Feefo-verifisert

3 months ago

Celebrity Cruises

3 months ago

Thank you for taking the time to rate our service.

Pålitelig kunde

Feefo-verifisert

3 months ago

Easy booking experience

Received a quick call back from Daly Compton who was very knowledgeable and helpful. We had decided on which cruise we wanted and with his guidance were able to book exactly what we required. He...

Les mer

Celebrity Cruises

3 months ago

Thank you for your feedback, we look forward to welcoming you onboard!

Pålitelig kunde

Feefo-verifisert

3 months ago

Good service

Prompt response to my call . Pleasant helpful staff

Celebrity Cruises

3 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

3 months ago

Celebrity Cruises

3 months ago

Thank you for taking the time to rate our service.

CAROLYN H

Feefo-verifisert

GBR

3 months ago

Hva CAROLYN H sa om Celebrity Cruises:

Fabulous Celebrity Cruises

Fantastic cruise with amazing staff making a perfect holiday for us. The whole cruise including the itinerary was fabulous

Celebrity Cruises

3 months ago

Thank you for your feedback Carolyn, we're happy to hear that you enjoyed your time onboard and hope to see you back soon!

Pålitelig kunde

Feefo-verifisert

3 months ago

Fabulous cruise!

Amazing ship and service. Cabins, restaurants, entertainment and general service were all wonderful - I really felt cared for. Cruise ports also well chosen and trips well organised. My only caveat...

Les mer

Celebrity Cruises

3 months ago

Thank you for your feedback, we really appreciate your input as this will help us to identify areas of improvement. We're glad to hear that you enjoyed your time onboard and hope to welcome you back soon!

ROBERT SPARROWHAWK

Feefo-verifisert

3 months ago

Hva ROBERT SPARROWHAWK sa om Celebrity Cruises:

Excellent

Celebrity Cruises

3 months ago

Thank you for your feedback Robert.

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Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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Celebrity Cruises-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?