Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Caterkwik-anmeldelser

Viser alle 3,047 anmeldelser

Pålitelig kunde

8 years ago

Check the returns policy

The initial sales and delivery where handled promptly and professionally. However afte enquiring about returning the goods as I had order the wrong thing, we was informed there would be a 25%...

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Steve

Caterkwik

8 years ago

MerchantMany thanks for your review. We're sorry you ordered the wrong item and do our very best to provide clear and accurate product listings to make this a very rare occurrence. Wherever possible we work to negotiate any restocking charges with our suppliers but as you will find across the industry 25% is a standard levy to cover the cost of repackaging, re testing and re selling as a graded item. I can assure you that the actual exceeds the charge.

Produktanmeldelser

Steve

Caterkwik

8 years ago

Many thanks for your review. We're sorry you ordered the wrong item and do our very best to provide clear and accurate product listings to make this a very rare occurrence. Wherever possible we work to negotiate any restocking charges with our suppliers but as you will find across the industry 25% is a standard levy to cover the cost of repackaging, re testing and re selling as a graded item. I can assure you that the actual exceeds the charge.

Kjøpsdato: 01/11/2017

Trusted Customer

8 years ago

Hva Trusted Customer sa om Caterkwik:

Delivered to wrong address. Order still not received

Some of the ordernwas sent to the wrong address, the rest hasn’t been received even though the order was placed with a forward delivery date. Difficult to contact and talk to someone who can help

Steve

Caterkwik

8 years ago

Sincere apologises for the problems with the alternative delivery address. I have investigated how this was able to occur. I understand that Melody in our sales team has spoken to you and resolved the issue. Thank you for your patience and understanding.

Produktanmeldelser

Kjøpsdato: 07/11/2017

Pålitelig kunde

8 years ago

Very good but payment oddities......

They responded quickly and provided a very good delivery service. My only criticism would be the peculiarity that they would only accept a bank transfer, not a credit card payment, as delivery was to...

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Produktanmeldelser

Kjøpsdato: 06/11/2017

Pålitelig kunde

8 years ago

Confusing

From order to delivery 18 days and that’s if it arrives when I’m being told it should be with me!! Having to chase up the delivery even when sending me an email saying it would be with me one week...

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Steve

Caterkwik

8 years ago

We apologise for the extended lead time. Occasionally events beyond our control cause delays to our planned delivery schedule. We understand the frustration this causes and are very sorry for the original miscommunication.

Kjøpsdato: 06/11/2017

Trusted Customer

8 years ago

Hva Trusted Customer sa om Caterkwik:

Very prompt delivery great machine dues what I need

Produktanmeldelser

Kjøpsdato: 06/11/2017

Trusted Customer

8 years ago

Hva Trusted Customer sa om Caterkwik:

Very straight forward - staff were very helpful , even helped telling me when delivery time was due. A excellent service from the company

Produktanmeldelser

Kjøpsdato: 06/11/2017

Trusted Customer

8 years ago

Hva Trusted Customer sa om Caterkwik:

Get a new delivery company.

Caterkwiks service is fine. Unfortunately their good service is let down by the efficiency of the delivery company. This is an important part of this kind of purchase.

Produktanmeldelser

Kjøpsdato: 31/10/2017

Pålitelig kunde

8 years ago

Very fast service.

Kjøpsdato: 30/10/2017

Trusted Customer

8 years ago

Hva Trusted Customer sa om Caterkwik:

Great service and speedy delivery!

Produktanmeldelser

Kjøpsdato: 03/11/2017

Trusted Customer

8 years ago

Hva Trusted Customer sa om Caterkwik:

Excellent service from Cater-Kwik

Cater-kwik prices are second to none and the sales staff very helpful and informative, any items I have ordered have been delivered on time and in excellent condition. I would recommend this company...

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Kjøpsdato: 03/11/2017

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Caterkwik-anmeldelser

CATER-COOK CK8082 2 LIGHT HEATED BOXFlere anmeldelser av dette produktetVis produktnettstedet

FIRMASHELF 5000 ZINC 4 TIER W1000 X D400 X H1675MM - GPFlere anmeldelser av dette produktetVis produktnettstedetNot reveived on time, still waiting

FIRMASHELF 5000 ZINC 4 TIER W800 X D400 X H1675MM - GPFlere anmeldelser av dette produktetVis produktnettstedetNot received in time. Still waiting

RUBBERMAID STURDY BLACK HIGH CHAIRFlere anmeldelser av dette produktetVis produktnettstedetDelivered to wrong address, still waiting

VESTFROST M85 COMPACT BOTTLE COOLERFlere anmeldelser av dette produktetVis produktnettstedetA very good quality product - this is our 3rd in 4 years and we really like these coolers.

LINCAT EB3FX 11 LITRE AUTOMATIC WATER BOILER - CK0682Flere anmeldelser av dette produktetVis produktnettstedetExcellent piece of equipment

POLAR DL917 COUNTER 3 DOOR FREEZER WITH UPSTANDFlere anmeldelser av dette produktetVis produktnettstedet

POLAR CD085 SINGLE DOOR S/S FREEZERFlere anmeldelser av dette produktetVis produktnettstedetCaterkwiks service is fine. Staff are polite and helpful. Unfortunately the company is being let down by an inefficient delivery company

BUFFALO CE208 INDUCTION HOBFlere anmeldelser av dette produktetVis produktnettstedetGood product at great price!

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?