Service from caterkwick was fine but moving the problem on to parry doesn’t solve my issues with the product
Kelly
Caterkwik
2 years ago
Thanks for the review. I understand from our internal notes that you were having some trouble with temperature. Like many brands, Parry like to look after their own warranty. We have great communications with them so this shouldn't be a problem in resolving your issue. If you are still struggling of course please let us know.
Produktanmeldelser
Kelly
Caterkwik
2 years ago
Thanks for your honest review - this feedback has been given to Parry at the point of report.
Easy to order but could do with more info on delivery date.
Kelly
Caterkwik
2 years ago
Thank you for your feedback, David. I'm glad you found our website user friendly. When ordering from a supplier we often don't get an exact delivery date but will always try to update you with any information we are given.
***BUYER BEWARE***
This is an indifferent seller with disappointing business practices and poorly displayed information on their website, although they did try to upsell us at one point.
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Kjøpsdato: 28/08/2024
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Feefo-verifisert
2 years ago
Kelly
Caterkwik
2 years ago
Thank you for your review - we do sincerely apologise for the delay with delivery. Unfortunately we received pushbacks and delays from the suppliers end; this product is shipped from overseas, so there can on occasion be unpredictable delays due to shipping related reasons. Apologies for the inconvenience that this caused to you.
Produktanmeldelser
Kelly
Caterkwik
2 years ago
Thanks for your honest review and again we sincerely apologise for the delay.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.