I booked my car pick up on the 21st Dec was not told how long it would take after emailing and requesting this several times. I was also not told that they close down for 2 weeks over xmas and then...
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info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi Debbie, According to our records, you cancelled the transport because you decided to stay in Darwin, and not move to Perth after all. We refunded you within 7 days of the notification of cancellation, as our accounts department processes all refunds on a batch basis weekly.
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Car Transport Express:
Good service by Car Transport Express
Everything went to plan
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Pålitelig kunde
9 years ago
Our second car was a disaster.
1. They did not collect on the day they sa...
Our second car was a disaster.
1. They did not collect on the day they said they would
2. It was delivered almost 3 weeks later
3. During our many calls getting quotes and finalising details,...
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info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi Lisa, We apologise for the delivery issues. This can sometimes happen if the truck is unable to get to your house due to it's size, and so have to arrange to meet you somewhere close to your house instead. The last delivery you had may have been on a smaller truck, so was able to get all the way to your house.
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Car Transport Express:
Poor service by Car Transport Express
My boot was damaged, otherwise good
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Car Transport Express:
Over promised and under delivered on the eta of car. Very disappointing
Over promised and under delivered on the eta
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi Bree, sometimes Transit times change due to unforseen circumstances. We only quote approximate transit times based on recent performance of that particular carrier, and we warn that it is subject to change.
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Car Transport Express:
Excellent service by Car Transport Express
Easy and on time. Very professional help desk.
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Car Transport Express:
Service OK. Comms not so perfect.
Was initially told vehicle would arrive 12/1/17. But it did not even leave till then!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
