Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Capital Fortune-anmeldelser

Viser alle 1,241 anmeldelser

Pålitelig kunde

Feefo-verifisert

9 years ago

Very friendly service, highly recommended.

Customer Services Team

Capital Fortune

9 years ago

Thanks for 5 stars

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om Capital Fortune:

In principle no problem........

The sales team were superb and I was offered a remortgage in principal with 7-10 days. Then it went to admin where they asked for, and got, every conceivable legal documentation to my property and...

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Customer Services Team

Capital Fortune

9 years ago

Honest and fair feedback. We are receiving similar comments regarding this lender's service times and are working with them to support our customers to the standard you deserve.

Pålitelig kunde

Feefo-verifisert

9 years ago

everyone was very helpful and very patient with a sense of humour too. special thanks to Peter B for his encouragement.

Customer Services Team

Capital Fortune

9 years ago

Thanks for the 5 stars - we have passed your comments on to Peter B

Pålitelig kunde

Feefo-verifisert

9 years ago

Managed to get the mortgage no-one else offered.

Customer Services Team

Capital Fortune

9 years ago

Thanks for feedback

Trusted Customer

Feefo-verifisert

9 years ago

Hva Trusted Customer sa om Capital Fortune:

Generally, the service was very good. There was, however, one occasion when a piece of communication (a hand written letter) went missing for a week !!

Customer Services Team

Capital Fortune

9 years ago

Thanks for the feedback and I will certainly pass this on to the document processing teams.

Trusted Customer

Feefo-verifisert

chelmsford

9 years ago

Hva Trusted Customer sa om Capital Fortune:

Mortgages for over 65's

Very efficient and very helpful would definitely recommend Capital Fortune. Rob Killeen, Anna Kirk and Fowzia Sultans were all efficient and helpful

Customer Services Team

Capital Fortune

9 years ago

Thanks for the 5 stars and we'll certainly pass your feedback on to Rob, Anna and Fowzia

Pålitelig kunde

Feefo-verifisert

9 years ago

Well worth using if you are a British expat looking to buy in the UK

Jakob, Stephen and Fowzia, certainly helped a very stressed British expat. Excellent service.

Customer Services Team

Capital Fortune

9 years ago

Thanks for the great feedback. We have passed this on to Jakob, Stephen and Fowzia.

Trusted Customer

Feefo-verifisert

Prague

9 years ago

Hva Trusted Customer sa om Capital Fortune:

Diligent, courteous, service, every step of the way .

I would certainly recommend Capital Fortune to any ExPat experiencing difficulties in raising a mortgage. My advice is to read the information they send you at the beginning of the process and act...

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Customer Services Team

Capital Fortune

9 years ago

Great 5 star feedback - thank you!

Pålitelig kunde

Feefo-verifisert

9 years ago

Excellent customer care

I never thought the process could be that fast, up to now I still can not believe it is over already. Many thanks to Fowzia, Peter and Stephen, you guys are the best and I will certainly refer my...

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Customer Services Team

Capital Fortune

9 years ago

Thanks for your great comments - they've been passed on to Fowzia, Peter & Stephen

Trusted Customer

Feefo-verifisert

Tampico, Mexico

9 years ago

Hva Trusted Customer sa om Capital Fortune:

A great joined up Team. Everyone so professional. First choice for expats.

Great service and expectation management from first contact to mortgage completion. Let us know what was happening every step of the way. Has to be first choice for expat tricky mortgages.

Customer Services Team

Capital Fortune

9 years ago

Appreciate the 5 Stars

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